Pan Pacific Orchard, Singapore
10 Claymore Rd, Pan Pacific Orchard, Singapore, Singapore 229540
Gumo's take
Pan Pacific Orchard, Singapore is an upscale hotel known for its modern, nature-integrated architecture and exceptional service. It is particularly praised for its spacious rooms with balcony access, the rooftop pool area, and the Club Lounge experience. Guests frequently highlight the attentive and friendly staff, who often go above and beyond to personalize the stay. While the hotel is ideal for both leisure and business travelers, it is especially popular for romantic getaways and special occasions due to its tranquil ambiance and unique design. The location near Orchard Road provides easy access to shopping and dining, though some guests note it is a short walk from the MRT.
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Research this stayHow guests rate it
- Location
- 87
- Facilities
- 85
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, with many guests praising the attentiveness and personal touches from team members like Sofia, Amirul, and Akiro.
- Architectural design and ambiance, with guests describing the hotel as a 'futuristic urban garden' and a 'breathtaking experience.'
- Club Lounge access, particularly highlighted for its premium breakfast and afternoon tea, with guests noting the Eggs Benedict as a standout.
Worth knowing
- Breakfast service and quality were inconsistent, with some guests describing it as 'chaotic' and 'below expectations.'
- Some rooms reported issues with noise from outside and internal plumbing, affecting sleep quality for light sleepers.
- Bathroom design flaws, such as the lack of a shower screen and inconsistent water temperature, were noted in a few reviews.
- Pool closing early at 9 PM and some guests finding the water too cold, limiting its usability.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Turndown service
- Fitness center
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- English
- Mandarin
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Pool
- Parking (free)
- Airport shuttle (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the hotel's breakfast service reliable and of good quality?
Breakfast service and quality are mixed, with some guests finding it chaotic and below expectations, while others praised the breakfast buffet. The Club Lounge breakfast, however, is highly recommended, with the Eggs Benedict being a standout.
How is the hotel's fitness center and wellness facilities?
The fitness center is well-regarded, with a positive sentiment score of 88, and includes treadmills, weight machines, and free weights. The spa is also praised, with a positive sentiment score of 10, and offers massage and sauna services.
Is the hotel suitable for a romantic getaway or special occasion?
Yes, the hotel is especially popular for romantic getaways and special occasions due to its tranquil ambiance, unique architectural design, and personalized service from attentive staff members.
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