Pan Pacific Orchard, Singapore
10 Claymore Rd, Pan Pacific Orchard, Singapore, Singapore 229540
Gumo's take
Pan Pacific Orchard, Singapore is an upscale hotel known for its modern, nature-inspired design and exceptional service. Guests praise the hotel's stylish pool area, particularly the Beach Terrace, and the attentive, warm hospitality of the staff. It is ideal for couples, families, and business travelers seeking a tranquil yet centrally located retreat in the heart of Orchard Road. The hotel's proximity to shopping, dining, and public transport, along with its spa and fitness amenities, makes it a popular choice for both leisure and business stays.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 88
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional service with numerous mentions of friendly, attentive, and proactive staff across all departments, including front desk, housekeeping, and dining.
- Stunning architectural design and biophilic interiors, with a unique pool area that guests describe as a 'tropical oasis' and 'urban resort.'
- High-quality breakfast buffet and dining options, with specific praise for the variety, freshness, and ambiance of Mosella restaurant.
Worth knowing
- Some guests reported issues with bathroom functionality, including inconsistent water temperature and lack of a shower screen, leading to wet floors.
- A few reviews mentioned noise disturbances, including thin walls and audible pipe sounds, affecting sleep quality for light sleepers.
- Breakfast was criticized by a small number of guests for being chaotic, disorganized, or lacking in freshness and quality.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Turndown service
- Fitness center
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- English
- Mandarin
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Pool
- Parking (free)
- Airport shuttle (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the hotel's breakfast buffet of high quality?
Yes, the breakfast buffet is generally praised for its variety, freshness, and ambiance, particularly at Mosella restaurant. However, a small number of guests mentioned it was chaotic or lacked freshness, so experiences may vary slightly.
How is the hotel's service quality?
The hotel is known for its exceptional service, with numerous mentions of friendly, attentive, and proactive staff across all departments. This is one of the hotel's strongest points based on guest feedback.
Are there any issues with the hotel's bathrooms?
Some guests reported issues with bathroom functionality, including inconsistent water temperature and a lack of a shower screen, which can lead to wet floors. This is a noted limitation based on guest reviews.
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