Pan Pacific Singapore

7 Raffles Blvd, Pan Pacific Singapore, Singapore 039595

5-star property★ 4.6 · 7,838 reviews analysed
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Gumo's take

Pan Pacific Singapore is a 5-star hotel known for its modern rooms, upscale amenities, and exceptional service, particularly in dining and hospitality. It is especially praised for its buffet-style breakfasts, panoramic views from the 38th-floor club lounge, and proximity to Marina Bay and major attractions. Guests frequently highlight the professionalism and attentiveness of the staff, with many returning for weddings, business events, and family stays. While the hotel excels in most areas, some guests have noted dated room features and occasional service inconsistencies.

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How guests rate it

Location
94
Facilities
85
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Exceptional service and personalized guest experiences, with many reviews praising staff attentiveness and recovery efforts.
  • High-quality dining options, particularly the Edge buffet and Hai Tien Lo restaurant, which are frequently highlighted for their variety and taste.
  • Strategic location near Marina Bay Sands, Gardens by the Bay, and major shopping malls like Marina Square and Suntec City.

Worth knowing

  • Some rooms and facilities show signs of aging, with dated gym equipment, lifts, and minor maintenance issues reported.
  • A few guests noted inconsistencies in service, including slow response times and lack of engagement from certain staff members.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking
  • Self parking
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen
  • Refrigerator
  • Minibar in some rooms
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Tennis
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Pool
  • Outdoor pool
  • Hot tub
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Doctor on call
  • Cantonese
  • English
  • Filipino
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Mandarin
  • Vietnamese

Common questions

What are the standout dining options at Pan Pacific Singapore?

Pan Pacific Singapore is known for its high-quality dining options, particularly the Edge buffet and Hai Tien Lo restaurant. Guests frequently praise the variety and taste of the food, especially the buffet-style breakfasts.

How is the service at Pan Pacific Singapore?

The service at Pan Pacific Singapore is generally praised, with 1030 positive mentions in reviews. Guests highlight the professionalism and attentiveness of the staff, though a few noted occasional inconsistencies in service.

What are the key limitations of the hotel's rooms and facilities?

Some rooms and facilities show signs of aging, with dated gym equipment, lifts, and minor maintenance issues reported. Guests have also mentioned that some room features may feel outdated.

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