Pan Pacific Singapore
7 Raffles Blvd, Pan Pacific Singapore, Singapore 039595
Gumo's take
Pan Pacific Singapore is a 5-star hotel known for its modern, upscale accommodations, excellent service, and proximity to major attractions like Marina Bay Sands and the Singapore Flyer. Guests frequently praise the hotel's spacious and well-maintained rooms, the variety and quality of dining options, and the attentive, professional staff. The hotel is particularly popular for weddings and events, with a dedicated ballroom and event coordination team. While the hotel is family-friendly and pet-friendly, some guests have noted issues with accessibility for strollers and noise from nearby rooms.
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Research this stayHow guests rate it
- Location
- 93
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service with many guests highlighting the professionalism and attentiveness of the staff, including personalized gestures like complimentary upgrades and birthday surprises.
- High-quality dining experiences, particularly at the buffet-style restaurant Edge, which is praised for its diverse and fresh food offerings.
- Strategic location in the heart of Marina Bay, with easy access to shopping centers, public transport, and major attractions like Gardens by the Bay and the Singapore Flyer.
Worth knowing
- Some guests reported issues with room maintenance, including squeaky closet doors, low battery in safes, and unstable water temperature in showers.
- Noise insulation in some rooms is subpar, with complaints about hearing children or footsteps from adjacent rooms.
- A few guests noted that the gym equipment is somewhat dated and that the pool area is smaller than expected compared to other hotels.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking
- Self parking
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- Air conditioning
- Kitchen
- Refrigerator
- Minibar in some rooms
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Tennis
- Kid-friendly
- Babysitting
- Activities for kids
- Pool
- Outdoor pool
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Doctor on call
- Cantonese
- English
- Filipino
- German
- Hindi
- Indonesian
- Japanese
- Korean
- Mandarin
- Vietnamese
Common questions
Is the hotel's dining experience highly rated?
Yes, the dining experience at Pan Pacific Singapore is highly praised, particularly at the buffet-style restaurant Edge, which is known for its diverse and fresh food offerings. Guests have given overwhelmingly positive feedback about the quality and variety of the food.
How is the service at Pan Pacific Singapore?
The service at Pan Pacific Singapore is consistently rated as exceptional. Many guests highlight the professionalism and attentiveness of the staff, with some even mentioning personalized gestures like complimentary upgrades and birthday surprises.
Is the hotel suitable for families with children?
Yes, the hotel is family-friendly and has a kitchenette in all rooms. However, some guests have noted that noise insulation in certain rooms is subpar, with complaints about hearing children or footsteps from adjacent rooms, which may be a consideration for families.
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