Pullman Singapore Orchard
270 Orchard Rd, Pullman Singapore Orchard, Singapore 238857
Gumo's take
Pullman Singapore Orchard is a modern, 5-star hotel located in the heart of Orchard Road, offering a stylish and convenient stay for both leisure and business travelers. Known for its excellent service, particularly from staff like Taufiq, Gladys, and Miriam, the hotel impresses guests with its attentive hospitality and thoughtful touches such as room upgrades and personalized amenities. While the location is a major draw, with proximity to shopping, dining, and cultural attractions, some guests note that the breakfast and dining options could be more refined. The hotel is praised for its cleanliness and modern design, though a few reviews highlight minor issues with room maintenance and bathroom conditions.
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Research this stayHow guests rate it
- Location
- 96
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, with many guests highlighting the professionalism and attentiveness of individuals like Taufiq, Gladys, and Miriam.
- Prime location on Orchard Road, offering easy access to shopping, dining, and public transport.
- Modern, clean, and well-maintained rooms with thoughtful amenities like filtered water taps and comfortable beds.
Worth knowing
- Some guests reported issues with bathroom cleanliness and drainage, particularly in certain rooms.
- Breakfast and dining options received mixed reviews, with some guests finding the variety and quality lacking for a 5-star hotel.
- Facilities like the gym and pool are described as basic or limited in scope compared to other luxury hotels.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Pool
- Outdoor pool
- Adult-only pool
- Parking (extra charge)
- Self parking (extra charge)
- EV charger
- Airport shuttle (extra charge)
- Private car service
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Doctor on call
- Business center
- Meeting rooms
- English
- Indonesian
- Korean
- Mandarin
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
What are the key strengths of Pullman Singapore Orchard?
Pullman Singapore Orchard is known for its exceptional staff service, particularly from individuals like Taufiq, Gladys, and Miriam, and its prime location on Orchard Road, offering easy access to shopping, dining, and public transport. The hotel also features modern, clean, and well-maintained rooms with thoughtful amenities like filtered water taps and comfortable beds.
What are some common guest concerns about the hotel?
Some guests have reported issues with bathroom cleanliness and drainage in certain rooms. Additionally, the breakfast and dining options have received mixed reviews, with some finding the variety and quality lacking for a 5-star hotel.
What amenities are available at the hotel?
The hotel offers free Wi-Fi, an outdoor pool (with an adult-only section), parking (for an extra charge), EV charging, an airport shuttle (for an extra charge), and accessible facilities. Some rooms include kitchenettes with a microwave, refrigerator, and coffee maker.
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