The Quay Hotel Little India (formerly Broadway Hotel)

195 Serangoon Rd, The Quay Hotel Little India (formerly Broadway Hotel), Singapore 218067

3.4 · 98 reviews analysed
The Quay Hotel Little India (formerly Broadway Hotel) – photo 1
The Quay Hotel Little India (formerly Broadway Hotel) – photo 2
The Quay Hotel Little India (formerly Broadway Hotel) – photo 3
The Quay Hotel Little India (formerly Broadway Hotel) – photo 4

Gumo's take

The Quay Hotel Little India is a budget-friendly hotel located in the heart of Singapore's cultural district, offering easy access to public transport, Indian cuisine, and shopping. While it appeals to travelers seeking affordability and convenience, the hotel has mixed reviews, with some guests praising its cleanliness and helpful staff, while others report issues with pests, noise, and outdated facilities. It is best suited for short stays or budget-conscious travelers who prioritize location over luxury.

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How guests rate it

Location
82
Facilities
58
Staff & Service
65
Room Comfort & Cleanliness
52

What guests love

  • Convenient location in Little India, close to public transport, food, and shopping.
  • Daily housekeeping and generally friendly, helpful staff, as noted in multiple positive reviews.
  • Affordable pricing for a centrally located budget hotel in Singapore.

Worth knowing

  • Multiple reports of pests (cockroaches, lizards) in rooms and bathrooms, with some guests describing unsanitary conditions.
  • Noise issues due to thin walls and proximity to the street, affecting sleep and privacy.
  • Outdated or poorly maintained facilities, including a noisy elevator and some rooms with poor ventilation or lighting.
  • Hidden fees and poor communication regarding deposits and charges, leading to guest dissatisfaction.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Air conditioning
  • Restaurant
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Self-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Not accessible
  • Cantonese
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Mandarin

Common questions

Is the hotel clean and well-maintained?

The hotel has mixed reviews regarding cleanliness. While some guests praise the cleanliness and helpful staff, others report issues with pests like cockroaches and lizards, as well as unsanitary conditions in some areas.

How is the location of The Quay Hotel Little India?

The hotel is located in the heart of Singapore's cultural district, offering convenient access to public transport, Indian cuisine, and shopping. It is a 9-minute drive to the National Museum and a 10-minute walk to the nearest public transit station.

Does the hotel have a 24-hour front desk?

Yes, the hotel has a 24-hour front desk, which is highlighted as one of its unique features in the area.

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