Crescent Family Resort
Crescent Family Resort, NH 766, Kolgappara, Sultan Bathery, Kerala 673592
Gumo's take
Crescent Family Resort is a nature-focused, family-friendly retreat in Sultan Bathery, offering spacious cottages and villas surrounded by lush greenery and mountain views. It is praised for its serene ambiance, recreational activities like swimming, archery, and bonfires, and warm hospitality from staff such as Abhijith and Vibin Vijayan. While the property is well-maintained and ideal for families and groups, some guests have noted issues with room cleanliness, outdated facilities, and inconsistent food quality.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 72
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 68
What guests love
- Warm and attentive staff, particularly Abhijith and Vibin Vijayan, who are frequently praised for their helpfulness and friendliness.
- Spacious, family-friendly accommodations with a natural, tranquil setting ideal for relaxation and nature lovers.
- Well-maintained swimming pool and recreational activities such as bonfires, archery, and games for both adults and children.
Worth knowing
- Some rooms and bathrooms are reported to be outdated or poorly maintained, with issues like damp smells, fungus, and unhygienic conditions.
- Food quality and variety are inconsistent, with some guests noting cold or spoiled meals and limited vegetarian options.
- Facilities like Wi-Fi and indoor games are described as unreliable or in need of maintenance.
- A few guests reported poor check-in experiences, including long wait times and unresponsive staff.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Full-service laundry
- Wake up calls
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Game room
- Kid-friendly
- Activities for kids
- Outdoor pool
- Massage
- Spa
Common questions
What kind of recreational activities are available at Crescent Family Resort?
The resort offers a range of recreational activities including swimming in the well-maintained pool, archery, bonfires, and games suitable for both adults and children.
Are the rooms and facilities at the resort in good condition?
While the resort is generally well-maintained, some guests have reported that certain rooms and bathrooms are outdated or poorly maintained, with issues such as damp smells, fungus, and unhygienic conditions.
How is the food quality at Crescent Family Resort?
The food quality and variety at the resort are inconsistent. Some guests have noted issues such as cold or spoiled meals and limited vegetarian options.
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