Le Sapphire Hotel & Restaurant
Le Sapphire Hotel & Restaurant, NH 766, Sultan Bathery, Kerala 673592
Gumo's take
Le Sapphire Hotel & Restaurant in Sultan Bathery is a 4-star property known for its spacious, clean rooms, 24-hour room service, and a laid-back eatery with a popular dinner buffet. Guests frequently praise the biryani, chicken dishes, and breakfast options, as well as the friendly and helpful staff. While the hotel is conveniently located near major attractions like the Jain Temple and Wayanad Wildlife Sanctuary, some guests have reported issues with cleanliness, food quality, and service consistency. Overall, it is a mid-range option that appeals to travelers seeking a relaxed stay with good dining options.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 76
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious and clean rooms with 24-hour room service, appreciated by many guests.
- Popular dining options, particularly the biryani and chicken dishes, with a laid-back restaurant and dinner buffet.
- Friendly and helpful staff, with several guests highlighting exceptional service from individuals like Mr. Dipin and Midhun.
Worth knowing
- Issues with room cleanliness, including stained bed sheets, old duvets, and unpleasant odors reported in multiple negative reviews.
- Inconsistent food quality, with some guests describing oily, overpriced, or incorrect dishes.
- Service delays and unprofessional behavior from some staff members, especially in the restaurant, as noted in several 1-star reviews.
- Some rooms are adjacent to the kitchen exhaust, causing unpleasant food smells in the bathrooms and rooms.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Air conditioning
Common questions
What are the hotel's dining options and what do guests typically praise?
Le Sapphire Hotel & Restaurant has a popular laid-back eatery with a dinner buffet. Guests frequently praise the biryani and chicken dishes, with biryani being mentioned 35 times in reviews and chicken dishes mentioned 15 times.
Is there 24-hour room service available at the hotel?
Yes, Le Sapphire Hotel offers 24-hour room service, which is a notable feature and one of the few hotels in the area with this amenity.
What are the common complaints about the hotel's cleanliness?
Some guests have reported issues with room cleanliness, including stained bed sheets, old duvets, unpleasant odors, and rooms adjacent to the kitchen exhaust that cause food smells in the bathrooms and rooms.
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