Hilton Garden Inn Surat City Centre

Hilton Garden Inn Surat City Centre, City Survey No:7/39, opposite Railway Station Road, Sufi Baug, Railway Station Area, Varachha, Surat, Gujarat 395003

5-star property 4.8 · 1,679 reviews analysed
Hilton Garden Inn Surat City Centre – photo 1
Hilton Garden Inn Surat City Centre – photo 2
Hilton Garden Inn Surat City Centre – photo 3
Hilton Garden Inn Surat City Centre – photo 4

Gumo's take

Hilton Garden Inn Surat City Centre is a 5-star hotel known for its exceptional service, modern amenities, and convenient location near Surat Railway Station and city bus terminals. Guests consistently praise the attentive and friendly staff, particularly individuals like Anushka, Amit, and Sneha, who are frequently mentioned for their hospitality. The hotel’s Together & Co. restaurant and breakfast buffet are standout features, with fresh and flavorful food options. Its rooftop pool, fitness center, and proximity to key attractions like Gopi Talav and the textile markets make it a top choice for both business and leisure travelers.

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How guests rate it

Location
93
Facilities
90
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Exceptional service from staff, with specific mentions of individuals like Anushka, Amit, and Sneha for their attentiveness and friendliness.
  • High-quality dining experience, particularly praised for the breakfast buffet and restaurant service.
  • Convenient location near Surat Railway Station and city bus terminals, making it ideal for travelers.

Worth knowing

  • One negative review highlighted inconsistent service behavior in the restaurant, where staff appeared to treat guests differently based on tipping habits.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Outdoor pool
  • Adult-only pool
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Refrigerator
  • Minibar in some rooms

Common questions

Is the hotel's service consistently praised by guests?

Yes, guests consistently praise the exceptional service at the hotel, with specific mentions of staff members like Anushka, Amit, and Sneha for their attentiveness and friendliness. However, one review noted inconsistent service behavior in the restaurant based on tipping habits.

What dining options are available at the hotel?

The hotel features the Together & Co. restaurant and a highly praised breakfast buffet. Guests highlight the fresh and flavorful food options, with positive feedback on both the restaurant and dining experience overall.

How is the hotel's location for transportation and nearby attractions?

The hotel is conveniently located near Surat Railway Station and city bus terminals, making it ideal for travelers. It is also an 8-minute drive from Bada Ganesh Mandir Surat and close to textile markets and Gopi Talav.

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