Hotel Czar Inn

Hotel Czar Inn, S/6, Ofira Business Hub, Oppo, Bhagwan Mahavir Uni, VIP Rd, Vesu, Surat, Gujarat 395007

4.2 · 73 reviews analysed
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Gumo's take

Hotel Czar Inn in Surat is a budget-friendly option with a 4.2/5 rating based on 73 Google reviews. It is known for its friendly and attentive staff, particularly the owner, who is praised for going above and beyond to assist guests. The hotel is praised for its cleanliness, reasonable room rates, and convenient location in a posh area near a mall and the airport. However, it lacks in-room dining and has received criticism for small, cramped rooms and occasional hygiene issues.

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How guests rate it

Location
80
Facilities
58
Staff & Service
85
Room Comfort & Cleanliness
72

What guests love

  • Friendly and helpful staff, including the owner, who is noted for exceptional service and responsiveness.
  • Clean and well-maintained rooms, with some guests describing them as 'beautifully decorated' and 'well-managed.'
  • Convenient location in a posh area, near a mall and within walking distance to several attractions.

Worth knowing

  • Rooms are described as small and cramped, with some guests comparing them to 'train compartments.'
  • Lack of in-house dining and amenities like drinking water, requiring guests to order food or bring their own.
  • Hygiene issues reported in some rooms, including rusty shower heads, dirty mugs, and even sightings of pests like rats and cockroaches.
  • Some facilities, such as lifts and air conditioning, have been reported to be non-functional or poorly maintained.

Amenities

  • Wi-Fi (free)
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • English
  • Hindi
  • Room service (24 hour)
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Private bathroom
  • Shower

Common questions

What are the key strengths of Hotel Czar Inn in Surat?

Hotel Czar Inn is known for its friendly and attentive staff, particularly the owner, who provides exceptional service. The rooms are clean and well-maintained, and the hotel is conveniently located in a posh area near a mall and the airport.

What are the main limitations or issues guests have reported at Hotel Czar Inn?

Guests have reported that the rooms are small and cramped, with some comparing them to 'train compartments.' There are also occasional hygiene issues, such as rusty shower heads and sightings of pests like rats and cockroaches.

Does Hotel Czar Inn offer in-room dining or other food amenities?

No, Hotel Czar Inn does not offer in-room dining or food amenities. Guests are required to order food externally or bring their own drinking water.

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