Hotel New City Light

Hotel New City Light, 401 Central plaza , Opp Bharthana BRTS anuvrat dwar to Khattu shyam mandir, Road, New City Light, Althan, Surat, Gujarat 395007

4.0 · 21 reviews analysed
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Gumo's take

Hotel New City Light in Surat is a budget-friendly hotel offering a range of amenities including free WiFi, a hot tub, soundproof rooms, and 24-hour room service. It is best suited for budget travelers and business guests who prioritize location and basic comfort. While the hotel has a convenient location and some positive reviews about cleanliness and staff, it also faces criticism for inconsistent service, cleanliness issues, and noise disturbances.

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How guests rate it

Location
85
Facilities
75
Staff & Service
80
Room Comfort & Cleanliness
70

What guests love

  • Convenient location with good public transport connectivity
  • Clean and spacious rooms with modern amenities like flat-screen TVs and air conditioning
  • Friendly and cooperative staff as noted in several reviews
  • Affordable pricing with free parking and 24-hour room service

Worth knowing

  • Inconsistent cleanliness, with reports of dirty rooms and unpleasant odors in bathrooms
  • Unreliable service and unhelpful front desk staff during certain stays
  • Noise disturbances at night due to parties or nearby activity
  • Potential for overcharging when extending a stay, as reported by some guests

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Full-service laundry
  • Pool
  • Air conditioning
  • Kitchen
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker

Common questions

Does Hotel New City Light offer free WiFi?

Yes, Hotel New City Light offers free WiFi, both in guest rooms and public areas.

Is parking available at the hotel, and is it free?

Yes, the hotel provides free parking for guests.

What are some common guest complaints about Hotel New City Light?

Some guests have reported inconsistent cleanliness, noise disturbances at night, and unreliable service, particularly at the front desk.

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