Hotel Silk / Hotel AC Rooms / hotels near Parvat Patiya
1st Floor, Hotel Silk / Hotel AC Rooms / hotels near Parvat Patiya, Raj Apartment, Surat - Kadodara Rd, near Orchid Tower, opp. Sardar Market, Bhagyoday Industrial Estate, Parvat Patiya, Surat, Gujarat 395010
Gumo's take
Hotel Silk, part of the Hotel AC Rooms chain, is a budget-friendly accommodation option in Surat that is particularly popular for family and couple stays. While it receives strong praise for its clean and comfortable rooms, friendly and helpful staff, and good location near the midtown area, the hotel has also faced significant criticism for poor service, unclean conditions, and misleading online information. Guests who had positive experiences highlight the hotel’s affordability and welcoming atmosphere, while negative reviews often cite issues with hygiene, rude staff, and unmet expectations based on online listings.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 68
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 72
What guests love
- Clean and comfortable rooms with positive feedback on hygiene and room size for the price
- Friendly and helpful staff, particularly the manager and housekeeping team
- Good location near the midtown area of Surat, convenient for travelers
Worth knowing
- Some guests reported unclean conditions, including used condoms in bins and unhygienic bedsheets
- Issues with misleading online information, such as incorrect pricing and unavailability of promised amenities like breakfast
- Rude and unprofessional behavior from some staff members, particularly at the reception
- Complaints about poor Wi-Fi and lack of basic amenities like electric kettles
Amenities
- Wi-Fi (free)
- NFC mobile payments
- Cash
- Kid-friendly
- Parking (free)
- Self parking (free)
- Not accessible
- Business center
- Meeting rooms
- Air conditioning
- Private bathroom
- Shower
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Wake up calls
- Housekeeping (daily)
- Doctor on call
- English
- Hindi
Common questions
Is the hotel clean and hygienic?
The hotel receives mixed feedback on cleanliness. While many guests praise the clean and comfortable rooms, some have reported unhygienic conditions, including used condoms in bins and unclean bedsheets.
What are the check-in and check-out times?
The hotel has a 24-hour front desk, which means guests can check in and check out at any time of the day.
Is there a 24-hour room service available?
Yes, Hotel Silk offers 24-hour room service, which is a notable feature compared to other hotels in the area.
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