La Casa Club & Resort

La Casa Club & Resort, Ghaluda, Palsana, Surat - Bardoli Rd, Surat, Gujarat 394310

4.4 · 1,499 reviews analysed
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Gumo's take

La Casa Club & Resort in Surat is a large, family-friendly property known for its spacious rooms, luxurious amenities, and wide range of recreational activities including a swimming pool, movie theater, and game zones. Guests frequently praise the food quality and service, especially from staff like Activity Manager Rohit Kumar and F&B team members. While it excels in hospitality and entertainment, some guests report inconsistent service and issues with Wi-Fi and room cleanliness.

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How guests rate it

Location
80
Facilities
82
Staff & Service
78
Room Comfort & Cleanliness
72

What guests love

  • Spacious and well-maintained rooms with modern amenities and a peaceful ambiance
  • Excellent food quality and service, with multiple positive mentions of the F&B team
  • Wide range of recreational activities including a large swimming pool, movie theater, and game zones

Worth knowing

  • Inconsistent service quality, with some guests reporting slow or unresponsive staff
  • Issues with Wi-Fi and room cleanliness reported in multiple negative reviews
  • Some guests noted that the property was being used for weddings, affecting the leisure experience

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Front desk (24 hour)
  • Concierge
  • Self-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen
  • Refrigerator
  • Coffee maker
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Bicycle rental (extra charge)
  • Game room
  • Nightclub
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Adult-only pool
  • Waterslide
  • Lifeguard
  • Hot tub
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is La Casa Club & Resort in Surat family-friendly?

Yes, La Casa Club & Resort is known for being family-friendly, with spacious rooms, recreational activities like a swimming pool and movie theater, and a positive sentiment score of 69 for family-related aspects.

What are the dining options at La Casa Club & Resort?

The hotel offers excellent dining options, including a breakfast and dinner buffet, and guests frequently praise the food quality and service. The F&B team is specifically highlighted for its positive contributions.

Are there any issues with Wi-Fi or room cleanliness at La Casa Club & Resort?

Some guests have reported issues with Wi-Fi and room cleanliness, as noted in multiple negative reviews. While the hotel provides free Wi-Fi in public areas, there have been reports of inconsistent service in this regard.

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