OYO Townhouse 639 Hotel Citadel 2
OYO Townhouse 639 Hotel Citadel 2, Hotel Citadel1 Hotel Cita Del 2, Surat - Kadodara Rd, near CNG pump, Parvat Patiya, Surat, Gujarat 395011
Gumo's take
OYO Townhouse 639 Hotel Citadel 2 is a budget-friendly hotel in Surat, known for its central location within a shopping complex and spacious, clean rooms. It is particularly popular with families and business travelers due to its proximity to local attractions and amenities like 24-hour front desk, room service, and free breakfast. While many guests praise the cooperative and polite staff, others have reported issues with cleanliness, service responsiveness, and room maintenance. The hotel is best suited for travelers seeking convenience and affordability, though some may find the service inconsistent.
Get your personal match score
Run a live research on OYO Townhouse 639 Hotel Citadel 2 — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 82
- Facilities
- 72
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 68
What guests love
- Spacious and clean rooms with modern amenities like air conditioning and kitchenettes
- Central location near shopping, dining, and attractions like Aqua Imagicaa
- 24-hour front desk and room service, which is rare in the area
Worth knowing
- Reports of unhygienic conditions, including cockroach infestations and poor room cleanliness
- Inconsistent service quality, with some guests describing rude or unresponsive staff
- Issues with room maintenance, such as malfunctioning AC and water heaters
Amenities
- Wi-Fi
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Parking
- Air conditioning
- Kitchen
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- English
- Hindi
Common questions
Does the hotel offer room service, and is it available 24 hours?
Yes, the hotel offers room service, and it is available 24 hours, which is a rare feature in the area.
Is breakfast included, and is it complimentary?
Yes, the hotel provides complimentary breakfast as part of its amenities.
What are the common guest concerns regarding the hotel's cleanliness and service?
Some guests have reported issues with cleanliness, including cockroach infestations and poor room maintenance. Additionally, service quality has been inconsistent, with some guests describing rude or unresponsive staff.
People also searched for
Surat Marriott Hotel
Surat
★ 4.4 (12,144 reviews analysed)
Surat Marriott Hotel is a 5-star luxury hotel known for its attentive service, cleanliness, and modern amenities. It is…
Courtyard by Marriott Surat
Surat
★ 4.3 (5,038 reviews analysed)
Courtyard by Marriott Surat is a 5-star hotel known for its excellent service, cleanliness, and comfortable…
Rajhans Belliza - Apartments Units
Surat
★ 4.2 (4,182 reviews analysed)
Rajhans Belliza 2Bhk Appartment is a mid-range property in Surat, offering 2BHK and 1BHK apartments with modern…
The Amore Surat
Surat
★ 4.4 (3,338 reviews analysed)
The Amore Surat is a 3-star boutique hotel known for its excellent service, modern amenities, and convenient location…
Ramee International Surat
Surat
★ 4.8 (2,820 reviews analysed)
Ramee International Surat is a mid-range hotel known for its friendly service, clean and spacious rooms, and excellent…
Ginger Surat (City Center)
Surat
★ 4.1 (2,319 reviews analysed)
Ginger Surat (City Center) is a budget-friendly hotel located opposite Surat Railway Station, offering modern, clean…