Regenta - The World

Regenta - The World, SMC EV Station and Sports Complex, B/s, Parvat Gam - Kumbharia Gam Rd, Magob, Surat, Gujarat 395012

5-star property 4.5 · 717 reviews analysed
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Gumo's take

Regenta - The World is a 5-star hotel in Surat known for its spacious, modern apartment-style rooms, excellent service, and comprehensive amenities such as a gym, pool, and restaurant. Guests frequently praise the cleanliness, hospitality, and comfort of the rooms, as well as the friendly and attentive staff. While the hotel is praised for its luxurious feel and convenient location near major attractions like Aqua Imagicaa, some guests note that the location is slightly on the outskirts of the city. Overall, it is a top choice for business travelers, families, and those seeking a comfortable, upscale stay.

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How guests rate it

Location
78
Facilities
88
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Spacious and well-maintained rooms with modern amenities, including two washrooms and separate living areas, ideal for families or extended stays.
  • Highly praised hospitality and service, with multiple reviews highlighting the attentiveness and friendliness of staff members like Aakash, Prajakta, and Mr. Anand.
  • Comprehensive on-site facilities, including a restaurant, gym, pool, and business center, with a notable breakfast buffet.

Worth knowing

  • Some guests reported issues with cleanliness, including moisture smells, stains, and poor hygiene in certain areas like the kitchen and bathrooms.
  • Location is described as slightly remote, with some guests noting the hotel is on the outskirts of Surat and not as centrally located as expected.
  • A few guests mentioned delays in room service and inconsistencies in food quality, particularly with Jain and ala carte options.
  • Minor issues with infrastructure, such as confusing parking layouts and elevators under maintenance, were noted in some reviews.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Tennis
  • Game room
  • Activities for kids
  • Pool
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Air conditioning
  • Refrigerator
  • Coffee maker

Common questions

Is the hotel suitable for families, and what kind of room features are available for them?

Yes, Regenta - The World is ideal for families, with spacious, apartment-style rooms that include two washrooms and separate living areas. These features make it especially suitable for extended stays or family travel.

What are the on-site dining options and how is the breakfast service?

The hotel has a restaurant and offers a breakfast buffet, which guests have praised. However, there have been a few reports of inconsistencies in food quality for specific options like Jain and à la carte meals.

How is the service quality at Regenta - The World?

The service is highly praised, with 67 positive mentions in reviews. Staff members like Aakash, Prajakta, and Mr. Anand are frequently noted for their attentiveness and friendliness, making the guest experience exceptional overall.

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