Townhouse Lotus
Townhouse Lotus, Udhana - Magdalla Rd, near Jogania mata Mandir, Laxmi Nagar, Udhana, Surat, Gujarat 395002
Gumo's take
Townhouse Lotus in Surat is a budget-friendly hotel that caters primarily to business travelers and couples, offering compact rooms, free breakfast, and basic amenities like Wi-Fi and a fitness center. While it has a laid-back vibe and is praised for its affordability and location near key business hubs like Mahindra Showroom, the hotel faces consistent criticism for cleanliness, room maintenance, and unprofessional staff behavior. Positive reviews highlight good service and a clean environment, but negative feedback often centers on unhygienic conditions, poor room quality, and billing disputes.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 58
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 52
What guests love
- Affordable pricing and proximity to business hubs like Mahindra Showroom in Udhana
- Positive mentions of cleanliness and service in some reviews, particularly for couples
- Free breakfast and room service available for guests
Worth knowing
- Recurring complaints about unclean rooms, unhygienic conditions, and presence of cockroaches
- Poor staff behavior and billing disputes reported in multiple negative reviews
- Rooms are often described as small, with issues like poor ventilation and malfunctioning amenities (e.g., AC, TV)
- Inconsistent maintenance and discrepancies between online images and actual room conditions
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Pool
- English
- Hindi
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Housekeeping
- Parking
- Kitchen
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some guests praise it as clean, others frequently report unhygienic conditions, including cockroach sightings and poor room maintenance.
How is the service quality at Townhouse Lotus?
Service quality is mixed, with 26 positive and 25 negative mentions in reviews. Some guests appreciate the service, while others report unprofessional behavior and billing disputes.
Is the hotel suitable for business travelers?
Yes, the hotel is suitable for business travelers due to its proximity to key business hubs like Mahindra Showroom in Udhana and the availability of amenities like free Wi-Fi and a fitness center.
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