Zip by Spree Hotels Surat
Zip by Spree Hotels Surat, 2nd & 3rd Floor, Bhadani Era, VIP Rd, near Shyam Mandir, Vesu, Surat, Gujarat 395007
Gumo's take
Zip by Spree Hotels Surat is a mid-range hotel known for its friendly and hospitable staff, clean and spacious rooms, and convenient location near major attractions like the Science Centre and Dumas Beach. Guests frequently praise the service, particularly from individuals like Abhishek, Kakuli, and Mr. Bishal, and appreciate the availability of in-house dining and room service. While the hotel has a strong reputation for service and cleanliness, some guests have noted issues with room maintenance, bathroom cleanliness, and occasional lapses in food quality or service. It is well-suited for business travelers, families, and tourists seeking a comfortable and service-oriented stay in Surat.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 78
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding staff service, with multiple guests praising individuals like Abhishek, Kakuli, and Mr. Bishal for their helpfulness and professionalism.
- Clean and spacious rooms, with many reviews highlighting the cleanliness and comfort of the accommodations.
- Good in-house dining and breakfast options, with several guests noting the quality and variety of food.
Worth knowing
- Issues with bathroom cleanliness and maintenance, with several negative reviews mentioning unclean bathrooms and poor hygiene.
- Room maintenance concerns, including cracked walls, stains on bedding, and outdated amenities like old towels and bed sheets.
- Occasional lapses in food service, including long wait times, poor communication, and inconsistent food quality.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Local shuttle
- Kitchen
- Restaurant
- Room service
- Breakfast (free)
Common questions
Is the hotel known for good service, and are there any specific staff members guests have praised?
Yes, the hotel is known for outstanding service, with guests frequently praising individuals like Abhishek, Kakuli, and Mr. Bishal for their helpfulness and professionalism.
Are the rooms clean and spacious, and are there any reported issues with room maintenance?
The rooms are generally clean and spacious, but some guests have reported maintenance issues such as cracked walls, stains on bedding, and outdated amenities like old towels and bed sheets.
Does the hotel have in-house dining and breakfast options, and what do guests say about the food quality?
Yes, the hotel has a restaurant, room service, and free breakfast. Guests often praise the breakfast and dining options, though there are occasional reports of long wait times and inconsistent food quality.
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