Hotel PepperVine Thekkady

Hotel PepperVine Thekkady, Thamarakandam Rd, Thekkady, Kumily, Kerala 685509

4-star property★ 4.6 · 3,389 reviews analysed
Hotel PepperVine Thekkady – photo 1
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Hotel PepperVine Thekkady – photo 4

Gumo's take

Hotel PepperVine Thekkady is a 4-star property known for its exceptional service, particularly from staff like Vipin, who is frequently highlighted for his attentiveness and hospitality. The hotel offers spacious, clean rooms with good amenities and is praised for its breakfast and restaurant service, including customized dietary options. It is situated in a peaceful environment with easy access to Thekkady's main attractions, including Periyar National Park. Guests appreciate the outdoor pool, friendly atmosphere, and proximity to local markets and cultural sites.

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How guests rate it

Location
82
Facilities
85
Staff & Service
95
Room Comfort & Cleanliness
88

What guests love

  • Outstanding service from staff, especially Vipin, who is frequently praised for his attentiveness and personalized care.
  • High-quality breakfast and dining experience, with a focus on fresh, customizable meals.
  • Spacious and well-maintained rooms with modern amenities and a tranquil atmosphere.

Worth knowing

  • A few reports of minor hygiene issues, including hair found on serving tongs and unpleasant room odors.
  • Some guests noted average or below-average food quality in the restaurant, though this is rare.
  • Location is occasionally described as slightly inconvenient due to road maintenance and distance from main roads.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Bicycle rental
  • Boutique shopping
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Adult-only pool
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Parking (free)
  • Self parking (free)
  • Valet parking
  • Private car service (extra charge)
  • Car rental onsite
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Shower

Common questions

Is the hotel's service generally praised by guests?

Yes, guests frequently praise the hotel's service, especially from staff like Vipin, who is known for his attentiveness and personalized care. The service has a strong positive sentiment with 1019 positive reviews.

Does the hotel have a restaurant or dining options?

Yes, the hotel has a restaurant and guests have praised the informal dining experience. It also offers a breakfast buffet and customized dietary options, with 428 positive reviews for dining.

Is there a pool at the hotel and is it accessible to guests?

Yes, the hotel has an outdoor pool and an adult-only pool, both of which are accessible to guests. The pool area is praised by guests, with 55 positive reviews related to the pool experience.

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