The Story Resorts & Spa
The Story Resorts & Spa, Berry Garden Phase - III, Pagoda Point Road, Yercaud Hills, Salem, Yercaud, Tamil Nadu 636601
Gumo's take
The Story Resorts & Spa in Yercaud is a serene, nature-focused resort ideal for families, couples, and travelers seeking a peaceful retreat. Known for its lush greenery, aesthetic design, and proximity to attractions like SKY PARK, it offers spacious, clean rooms and a strong emphasis on wellness and dining. Guests frequently praise the breakfast buffet, spa services, and the overall ambiance, though some note inconsistencies in service and amenities.
Get your personal match score
Run a live research on The Story Resorts & Spa — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 85
- Facilities
- 82
- Staff & Service
- 76
- Room Comfort & Cleanliness
- 88
What guests love
- Highly praised breakfast buffet and dining options, with positive sentiment in 178 dining reviews.
- Well-maintained greenery and aesthetic design, with guests frequently mentioning the beauty of the property and views.
- Spa services are a standout feature, with 31 positive reviews and specific praise for skilled therapists like Sreelakshmi and Sai Lakshmi.
Worth knowing
- Service inconsistencies are a recurring issue, with 40 negative service reviews and complaints about unresponsive or rude staff, including specific mentions of Mr. Vikram and the front office.
- Wi-Fi and internet connectivity problems are frequently reported, with 10 negative reviews and complaints about unreliable Wi-Fi in rooms.
- Power cuts and infrastructure issues, such as poor road conditions and lack of room heaters, are mentioned in several negative reviews.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Bicycle rental
- Game room
- Babysitting
- Activities for kids
- Outdoor pool
- Spa
- English
- Hindi
- Restaurant
- Table service
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- Coffee maker
Common questions
Is the breakfast at The Story Resorts & Spa highly rated?
Yes, the breakfast is highly rated with a positive sentiment in 123 reviews and guests frequently praise the breakfast buffet.
What are the main service issues reported by guests at The Story Resorts & Spa?
Some guests have reported service inconsistencies, with 40 negative reviews mentioning unresponsive or rude staff, including specific complaints about Mr. Vikram and the front office.
Does the hotel have a spa, and how is it rated?
Yes, the hotel has a spa and it is a standout feature with 31 positive reviews, including praise for skilled therapists like Sreelakshmi and Sai Lakshmi.
People also searched for
Meridian Hill Top, yercaud
Yercaud
★ 3.9 (9,900 reviews analysed)
Meridian Hill Top is a mid-range hotel in Yercaud, known for its serene location above the clouds and stunning valley…
Sterling Yercaud
Yercaud
★ 4.5 (8,678 reviews analysed)
Sterling Yercaud is a 4-star resort located atop the Shevaroy Hills, offering panoramic views of the valley and the city…
Grand Palace Resort, Yercaud
Yercaud
★ 4.4 (7,565 reviews analysed)
Grand Palace Hotel and Spa in Yercaud is a 3-star resort known for its scenic location overlooking Yercaud Lake and the…
Mango Hill- Yercaud
Yercaud
★ 4.7 (6,225 reviews analysed)
Mango Hill Yercaud is a highly-rated hotel in Yercaud, known for its serene atmosphere, scenic views, and excellent…
Great Trails Yercaud by GRT Hotels
Yercaud
★ 4.5 (5,342 reviews analysed)
Great Trails Yercaud by GRT Hotels is a 3-star boutique resort located on the scenic 20th Hairpin Bend of Yercaud…
Hotel Shevaroys
Yercaud
★ 3.8 (4,500 reviews analysed)
Hotel Shevaroys in Yercaud is a 3-star resort known for its proximity to Yercaud Lake and its serene, green…