HOTEL DREAMZ INN & SUITES

HOTEL DREAMZ INN & SUITES, Shri Bala Ji Complex, Old Ambala Rd, Dhakoli, Zirakpur, Punjab 160104

4.6 · 2,219 reviews analysed
HOTEL DREAMZ INN & SUITES – photo 1
HOTEL DREAMZ INN & SUITES – photo 2
HOTEL DREAMZ INN & SUITES – photo 3
HOTEL DREAMZ INN & SUITES – photo 4

Gumo's take

HOTEL DREAMZ INN & SUITES in Zirakpur is a popular choice for weddings, birthdays, and family events, known for its warm ambiance, excellent food, and attentive service. The hotel is praised for its spacious and clean rooms, as well as the professionalism of staff like Santosh, Hemant, and Lalit. While the location is slightly off the main city, the hotel compensates with a variety of nearby dining and shopping options. However, some guests have reported issues with noise, cleanliness, and inconsistent service, particularly in the restaurant and valet parking.

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How guests rate it

Location
65
Facilities
76
Staff & Service
88
Room Comfort & Cleanliness
82

What guests love

  • Excellent service for events and celebrations, with staff going above and beyond to accommodate guest needs.
  • High-quality food and dining experience, particularly praised for its variety and taste.
  • Spacious and clean rooms, with some guests noting a home-like atmosphere and upgraded accommodations.

Worth knowing

  • Noise issues, particularly from loud music in banquet halls and external disturbances like railway lines and construction.
  • Inconsistent service quality in the restaurant, with reports of slow service, cold food, and unprofessional behavior.
  • Location is somewhat remote from the main city, and some rooms lack natural light or have poor views.
  • Issues with cleanliness in some rooms and facilities, including mold, flies, and unclean linens.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Nightclub
  • Kid-friendly
  • Hot tub
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel suitable for hosting events like weddings or birthdays?

Yes, HOTEL DREAMZ INN & SUITES is a popular choice for weddings, birthdays, and family events, known for its warm ambiance, excellent food, and attentive service.

What are the main complaints guests have about the hotel?

Some guests have reported issues with noise, particularly from banquet halls and external disturbances, inconsistent restaurant service, and cleanliness problems in some rooms and facilities.

What are the key strengths of the hotel that guests appreciate?

Guests appreciate the excellent service for events, high-quality food, and spacious, clean rooms with a home-like atmosphere. The staff is also noted for going above and beyond to accommodate guest needs.

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