Sun Park Hotel & Banquet, Zirakpur - Chandigarh
Sun Park Hotel & Banquet, Zirakpur - Chandigarh, Kalka - Shimla Highway, NH, 22, Chandigarh, Zirakpur, Punjab 140604
Gumo's take
Sun Park Hotel & Banquet in Zirakpur is a mid-range hotel known for its spacious, clean rooms, 24-hour room service, and family-friendly amenities like a pool, hot tub, and kid-friendly activities. It appeals to both business and leisure travelers, with a convenient location near major attractions like Sukhna Lake and the Capital Complex. Guests frequently praise the warm and professional service, especially from staff like Shreeya at the front desk, and the hotel’s peaceful, welcoming atmosphere. While the food and dining experience are generally positive, some guests have noted inconsistencies in room maintenance and cleanliness.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 72
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised staff, particularly Shreeya at the front desk, for their professionalism, friendliness, and prompt service.
- Clean, spacious, and well-maintained rooms with comfortable beds and a quiet environment.
- Convenient location near major attractions and transport routes, including a 13-minute drive to the National Cactus and Succulent Botanical Garden and Research Centre.
Worth knowing
- Some guests reported issues with bathroom cleanliness and maintenance, including cockroach sightings and poor hygiene in the pool area.
- Inconsistent Wi-Fi performance and outdated amenities in certain rooms, with some reviews noting poor connectivity and missing basic items like toiletries.
- A few negative reviews highlighted privacy concerns, including unsafe room door locks and unprofessional staff behavior.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Activities for kids
- Pool
- Hot tub
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Massage
- Spa
- Doctor on call
- Air conditioning
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Accessible
- Business center
- Meeting rooms
- English
- Hindi
Common questions
Does the hotel have a pool and hot tub for guests to use?
Yes, Sun Park Hotel & Banquet features a pool and a hot tub, both of which are highlighted as unique amenities in the area. However, some guests have noted occasional cleanliness issues in the pool area.
Is there 24-hour room service available at the hotel?
Yes, the hotel offers 24-hour room service, which is one of its standout features and a key reason guests choose to stay there.
How is the service quality at the hotel, especially at the front desk?
The service is generally highly praised, particularly by guests who commended the professionalism and friendliness of the staff, including Shreeya at the front desk. However, a few reviews mentioned unprofessional behavior from some staff members.
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