Ice berg hill view resort munnar
224X+JW5 Ice berg hill view resort munnar, Eatty City Road, Anachal, Kerala 685565
Gumo's take
Ice Berg Hill View Resort in Anachal offers a mix of serene hill views and basic accommodations, appealing to travelers seeking a tranquil retreat in Munnar. While some guests praise the scenic surroundings, cleanliness, and friendly service, others report significant issues with room conditions, amenities, and staff behavior. The hotel is best suited for budget-conscious travelers who prioritize views and are willing to overlook inconsistencies in service and facilities.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 58
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 62
What guests love
- Breathtaking views of the surrounding hills, especially in the early morning when mist rolls in.
- Some guests report clean and well-maintained rooms with a cozy and peaceful ambiance.
- Friendly and helpful staff in certain reviews, contributing to a warm hospitality experience.
Worth knowing
- Multiple reports of unclean rooms, foul odors, and poor maintenance, with some guests describing the rooms as filthy.
- Lack of basic amenities such as hot water, extra towels, toiletries, and kettle facilities in some rooms.
- Unresponsive and uncooperative staff behavior, with complaints about poor communication and management.
- Inaccurate Google Maps location and misleading online photos, leading to guest dissatisfaction and feelings of being misled.
Common questions
Are the rooms at Ice Berg Hill View Resort clean and well-maintained?
Opinions vary; some guests report clean and well-maintained rooms with a cozy ambiance, while others have experienced unclean rooms, foul odors, and poor maintenance, with some describing the rooms as filthy.
Does the hotel provide basic amenities like hot water and toiletries?
There are reports of a lack of basic amenities in some rooms, including the absence of hot water, extra towels, toiletries, and kettle facilities.
Is the staff at Ice Berg Hill View Resort helpful and responsive?
Guest experiences with the staff are mixed; some praise the friendly and helpful service, while others report unresponsive and uncooperative behavior, along with poor communication and management.
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