First World Hotel genting

First World Hotel genting, Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia

3-star property 3.9 · 42,667 reviews analysed
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Gumo's take

Resorts World Genting - First World Hotel is known for being the world's largest hotel, offering a convenient location adjacent to major attractions like SkyAvenue Mall, Skytropolis, and Genting SkyWorlds Theme Park. It is best suited for budget-conscious travelers and families looking for easy access to entertainment and shopping. However, the overall experience is mixed, with many guests citing cramped rooms, poor service, and questionable value for money.

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How guests rate it

Location
90
Facilities
60
Staff & Service
30
Room Comfort & Cleanliness
45

What guests love

  • Convenient location with direct access to SkyAvenue Mall, theme parks, and the cable car station
  • Spacious and lively lobby area with a tropical rainforest entrance and Spanish courtyard design
  • Budget-friendly pricing with a wide range of on-site dining and entertainment options

Worth knowing

  • Rooms are extremely small and often described as cramped, with limited amenities and poor layout
  • Inefficient and sometimes rude service, with long check-in queues and unresponsive staff
  • Self-check-in kiosks are unreliable and not user-friendly for all guests

Amenities

  • Wi-Fi (free)
  • Nightclub
  • Front desk (24 hour)
  • Full-service laundry
  • Outdoor pool
  • Fitness center
  • Spa
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Accessible

Common questions

Is the hotel located near major attractions like theme parks and shopping areas?

Yes, the hotel is adjacent to major attractions such as SkyAvenue Mall, Skytropolis, and Genting SkyWorlds Theme Park, making it very convenient for guests.

Are the hotel rooms spacious and comfortable?

No, the rooms are often described as extremely small and cramped, with limited amenities and a poor layout, which may affect comfort for some guests.

Does the hotel offer free breakfast for guests?

No, breakfast is not free at the hotel; it is a paid service.

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