The Yanné, Onsen Hotel
Tower 4, The Yanné, Onsen Hotel, 1, Jalan Ion Delemen, 69000 Genting Highlands, Pahang, Malaysia
Gumo's take
The Yanné, Onsen Hotel is a 5-star hillside retreat in Genting Highlands, Malaysia, known for its therapeutic onsen baths and Japanese-inspired wellness facilities. It is ideal for travelers seeking relaxation and a unique onsen experience, with amenities like the Sakura Pool and imported nano bubble technology. While the hotel offers a tranquil atmosphere and scenic mountain views, some guests have noted inconsistencies in service and minor infrastructure issues that affect the overall experience.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Therapeutic onsen baths with unique features like the Sakura Pool and nano bubble technology
- Clean, spacious rooms with comfortable bedding and scenic mountain views
- Friendly and helpful staff, with efficient communication via WhatsApp
- Tranquil hillside location away from the main Genting bustle
Worth knowing
- Inconsistent maintenance of in-room facilities (e.g., malfunctioning toilets, TVs, and air conditioning)
- Parking is inconvenient and located at a distance from the hotel entrance
- Some guests reported poor communication and unresponsiveness from front desk staff during peak hours or late at night
- Location is not as convenient as advertised, with longer distances to main attractions and poorly marked directions
Common questions
Does The Yanné, Onsen Hotel offer onsen baths, and what makes them unique?
Yes, the hotel is known for its therapeutic onsen baths, which feature unique elements like the Sakura Pool and imported nano bubble technology for an enhanced wellness experience.
What are some common issues guests have reported about the hotel's facilities?
Some guests have noted inconsistent maintenance of in-room facilities, such as malfunctioning toilets, TVs, and air conditioning, which can affect the overall stay.
Is the hotel's location convenient for reaching main attractions in Genting Highlands?
The hotel is located on a hillside away from the main Genting bustle, but some guests have reported that it is not as convenient as advertised, with longer distances to main attractions and poorly marked directions.
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