Alaya Stays by ELIVAAS Eternal Oasis
Alaya Stays by ELIVAAS Eternal Oasis, Plot no. 591A, Sector 42, Gurugram, Haryana 122009
Gumo's take
Alaya Stays by ELIVAAS Eternal Oasis is a 3-star hotel in Gurugram known for its exceptional hospitality and serene atmosphere. Guests frequently praise the cleanliness and comfort of the rooms, the professionalism and warmth of the staff, and the lush green surroundings offering a peaceful retreat from the city. The hotel is particularly popular among business and leisure travelers seeking a budget-friendly yet high-quality stay. Despite a few negative reviews regarding safety and food quality, the overwhelming majority of guests highlight the hotel’s strong points in service and ambiance.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 87
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Outstanding hospitality and staff service, with multiple reviews highlighting the attentiveness and professionalism of individuals like Mr. Rishi Saharan, Kailash, and Ruchi.
- Clean, well-maintained rooms with a forest view, praised for their comfort and modern amenities.
- Calm and serene atmosphere, with lush surroundings that provide a peaceful retreat from the urban environment.
Worth knowing
- Safety and security concerns were raised in a few negative reviews, including an incident where a guest’s phone was stolen and the management failed to provide adequate support.
- One guest reported poor food quality, with the chicken and dal served smelling bad and causing discomfort.
Common questions
What do guests most frequently praise about Alaya Stays by ELIVAAS Eternal Oasis?
Guests most frequently praise the hotel's outstanding hospitality and staff service, with 18 mentions of 'hospitality' in reviews and a strong positive sentiment score of 56 for service. Many guests also highlight the attentiveness and professionalism of the staff, including individuals like Mr. Rishi Saharan, Kailash, and Ruchi.
Are the rooms at Alaya Stays by ELIVAAS Eternal Oasis clean and comfortable?
Yes, the rooms are described as clean, well-maintained, and comfortable, with multiple guests praising the modern amenities and the serene forest view. Cleanliness has a positive sentiment score of 10, with no negative mentions in the data.
Are there any concerns about safety or food quality at the hotel?
A few guests have raised concerns about safety, including an incident where a phone was stolen and the management did not provide adequate support. Additionally, one guest reported poor food quality, with the chicken and dal causing discomfort. However, these are exceptions, and the overall sentiment for dining is positive with a score of 10.
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