Crowne Plaza Gurgaon, an IHG Hotel

Site No.2, Crowne Plaza Gurgaon, an IHG Hotel, opposite Signature Tower, Sector 29, Gurugram, Haryana 122001

5-star property 4.6 · 21,969 reviews analysed
Crowne Plaza Gurgaon, an IHG Hotel – photo 1
Crowne Plaza Gurgaon, an IHG Hotel – photo 2
Crowne Plaza Gurgaon, an IHG Hotel – photo 3
Crowne Plaza Gurgaon, an IHG Hotel – photo 4

Gumo's take

Crowne Plaza Gurgaon, an IHG Hotel, is a 5-star luxury retreat in Gurugram, ideal for business and leisure travelers. Known for its exceptional service, spacious and well-appointed rooms, and world-class amenities like a spa, infinity pool, and multiple dining options, the hotel offers a blend of comfort and sophistication. It is conveniently located near major corporate hubs and is praised for its warm hospitality and attention to detail, making it a top choice for both domestic and international guests.

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How guests rate it

Location
90
Facilities
85
Staff & Service
95
Room Comfort & Cleanliness
90

What guests love

  • Exceptional staff service with proactive and personalized guest care
  • Spacious, clean, and well-designed rooms with modern amenities
  • Diverse and high-quality dining options with a focus on fresh and varied cuisine
  • Well-maintained facilities including an outdoor pool, spa, and 24/7 gym
  • Strategic location near major business hubs and the airport

Worth knowing

  • Occasional inconsistencies in restaurant staff behavior and service, as highlighted in some guest reviews
  • Wi-Fi connectivity can be patchy on upper floors
  • Some guests have noted limited variety in certain dining spreads

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Fitness center (free)
  • Weight machines
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Outdoor pool
  • Hot tub
  • Parking (free)
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Coffee maker
  • Minibar

Common questions

Does the hotel have a pool and spa?

Yes, Crowne Plaza Gurgaon features an outdoor infinity pool and a well-maintained spa for guest relaxation and enjoyment.

What payment methods are accepted at the hotel?

The hotel accepts credit cards, NFC mobile payments, and cash for transactions.

Are there any reported issues with the hotel's Wi-Fi?

Some guests have reported that Wi-Fi connectivity can be patchy on upper floors of the hotel.

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