Crowne Plaza Gurgaon, an IHG Hotel
Site No.2, Crowne Plaza Gurgaon, an IHG Hotel, opposite Signature Tower, Sector 29, Gurugram, Haryana 122001
Gumo's take
Crowne Plaza Gurgaon, an IHG Hotel, is a 5-star property known for its upscale amenities, exceptional service, and strong focus on hospitality. Guests consistently praise the cleanliness of the rooms and bathrooms, the quality of the food (especially the breakfast buffet and banquets), and the professionalism of the staff. It is particularly popular for weddings and business events, with a well-equipped business center and meeting facilities. The hotel is conveniently located near Leisure Valley Park and major business hubs in Gurgaon, making it ideal for both leisure and business travelers.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service and hospitality, with many guests highlighting the attentiveness and professionalism of the staff, including specific mentions of individuals like Neha, Kiranjot, and Chef Ram.
- High-quality dining experiences, particularly the breakfast buffet and banquets, which are frequently praised for their variety and taste.
- Clean and well-maintained rooms and bathrooms, with guests noting the spaciousness and comfort of the accommodations.
Worth knowing
- Some guests reported issues with air conditioning, including inconsistent cooling and malfunctioning units.
- A few reviews mentioned pricing discrepancies and lack of transparency when booking directly with the hotel versus through IHG.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Fitness center (free)
- Weight machines
- Massage
- Spa
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Babysitting
- Activities for kids
- Outdoor pool
- Hot tub
- Parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the hotel known for its breakfast buffet?
Yes, the hotel is highly praised for its breakfast buffet, with guests frequently complimenting the variety and taste of the offerings.
Are there any reported issues with the air conditioning in the rooms?
Some guests have reported issues with the air conditioning, including inconsistent cooling and malfunctioning units, though these are not the majority experience.
Is the hotel a good option for weddings or business events?
Yes, the hotel is particularly popular for weddings and business events, with well-equipped meeting facilities and a strong reputation for hosting large banquets.
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