Radisson Hotel Gurugram Udyog Vihar
Radisson Hotel Gurugram Udyog Vihar, Plot No. 406, Udyog Vihar Phase 3 Rd, Udyog Vihar III, Sector 20, Gurugram, Haryana 122016
Gumo's take
Radisson Hotel Gurugram Udyog Vihar is a contemporary, well-maintained hotel known for its warm hospitality and excellent service, particularly in the front desk and dining areas. Guests consistently praise the cleanliness, spacious rooms, and friendly staff, with many returning for business or family stays. The hotel is conveniently located near business hubs and major Delhi landmarks, and its breakfast buffet and restaurant are frequently highlighted as standout features. Despite a few minor complaints about service delays and location accessibility, the hotel maintains a strong 4.6/5 Google rating with overwhelmingly positive sentiment across most categories.
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Research this stayHow guests rate it
- Location
- 83
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Outstanding service from the front desk and housekeeping teams, with many guests specifically mentioning staff like Pankaj, Priyanshu, and Ritu for their professionalism and friendliness.
- Highly praised breakfast buffet and dining experience, with positive sentiment in the Breakfast and Restaurant categories and specific mentions of staff like Aakansha and Rinchui.
- Clean, well-maintained rooms with modern amenities, supported by strong sentiment in Cleanliness and Room categories and frequent guest comments on room comfort and hygiene.
Worth knowing
- A few guests reported slow service during peak hours and occasional unresponsiveness, particularly in the 4-star and 2-star reviews.
- One guest mentioned a mandatory event charge for room booking, which was seen as unreasonable and potentially off-putting for some travelers.
- A small number of reviews noted that the hotel's location, while convenient for business, is not ideal for airport access and can be difficult to find.
Amenities
- Wi-Fi (free)
- Credit cards
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Parking (free)
- Valet parking
- EV charger
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Private bathroom
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Outdoor pool
- Fitness center
- Treadmill
- Weight machines
- Spa
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Minibar
Common questions
Is the breakfast buffet at Radisson Hotel Gurugram Udyog Vihar highly rated?
Yes, the breakfast buffet is highly praised by guests, with 829 positive reviews and frequent mentions of the quality and variety of food. Staff like Aakansha and Rinchui are also noted for their excellent service during breakfast.
What are the main guest concerns regarding service at the hotel?
While the overall service is highly rated (6852 positive reviews), a few guests have reported slow service during peak hours and occasional unresponsiveness, particularly in 4-star and 2-star reviews.
Does the hotel have accessible facilities for guests with disabilities?
Yes, the hotel offers accessible facilities including accessible parking, elevators, and rooms. However, there are 21 negative reviews related to accessibility, indicating some guests have had mixed experiences in this area.
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