The Leela Ambience Gurugram Hotel & Residences - Millennium City's Only Lifestyle Hotel & Residences

The Leela Ambience Gurugram Hotel & Residences - Millennium City's Only Lifestyle Hotel & Residences, Landmark, The Leela Ambience, 8, National Highway, near Ambience Mall, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana 122002

5-star property 4.6 · 32,952 reviews analysed
The Leela Ambience Gurugram Hotel & Residences - Millennium City's Only Lifestyle Hotel & Residences – photo 1
The Leela Ambience Gurugram Hotel & Residences - Millennium City's Only Lifestyle Hotel & Residences – photo 2
The Leela Ambience Gurugram Hotel & Residences - Millennium City's Only Lifestyle Hotel & Residences – photo 3
The Leela Ambience Gurugram Hotel & Residences - Millennium City's Only Lifestyle Hotel & Residences – photo 4

Gumo's take

The Leela Ambience Gurugram Hotel & Residences is a 5-star lifestyle hotel and residences known for its elegant ambiance, spacious rooms, and proximity to Ambience Mall. It is particularly praised for its exceptional service, fitness center, and breakfast buffet. While the hotel excels in luxury and hospitality, some guests have reported inconsistent service and hygiene issues in certain areas. It is ideal for business travelers, families, and those seeking a high-end stay with access to shopping and dining.

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How guests rate it

Location
90
Facilities
86
Staff & Service
82
Room Comfort & Cleanliness
88

What guests love

  • Exceptional service and hospitality, with many guests praising the staff's attentiveness and personal touches.
  • Spacious, well-maintained rooms with high-quality amenities, including pillow menus and luxurious bathrooms.
  • Proximity to Ambience Mall and major Delhi landmarks like Qutb Minar and India Gate.

Worth knowing

  • Inconsistent service quality, with some guests reporting poor or unprofessional behavior from staff, including guards and banquet hall staff.
  • Hygiene concerns in certain areas, including dining and banquet facilities, as noted in several negative reviews.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Golf
  • Boutique shopping
  • Kid-friendly
  • Pool
  • Outdoor pool
  • Lifeguard
  • Hot tub
  • Parking (extra charge)
  • Valet parking (extra charge)
  • EV charger
  • Private car service
  • Car rental onsite
  • Local shuttle
  • Not accessible
  • Accessible elevator
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker
  • Minibar

Common questions

Is the breakfast buffet at The Leela Ambience Gurugram Hotel & Residences highly rated?

Yes, guests have consistently praised the breakfast buffet at the hotel, with 440 positive mentions and only 56 negative reviews related to breakfast.

What are the main concerns guests have about the hotel's service quality?

Some guests have reported inconsistent service quality, including poor or unprofessional behavior from certain staff members such as guards and banquet hall staff, with 271 negative mentions related to service.

Does the hotel have a fitness center, and is it well-regarded by guests?

Yes, the hotel has a free fitness center with various equipment, and it is well-regarded by guests, with 114 positive mentions and only 12 negative reviews related to fitness facilities.

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