Carillon Boutique Hotel
Carillon Boutique Hotel, 35 P. Hàng Đồng, Phố cổ Hà Nội, Hoàn Kiếm, Hà Nội 10000, Vietnam
Gumo's take
Carillon Boutique Hotel is a 3-star property in Hanoi's Old Quarter, known for its excellent location, friendly and helpful staff, and clean, well-maintained rooms. Guests frequently praise the hotel's proximity to major attractions like Bach Ma Temple and Đồng Xuân Market, as well as the staff's responsiveness and willingness to assist with everything from restaurant reservations to airport shuttles. While the rooms are small and some guests have noted issues with noise or cleanliness, the overall sentiment is strongly positive, with many calling it a great value for the price and a top choice for travelers exploring the city on foot.
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Research this stayHow guests rate it
- Location
- 93
- Facilities
- 75
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional staff service, with many guests highlighting the helpfulness and friendliness of front desk staff like Harry, Vi Le, and Dylan.
- Strategic location in the heart of Hanoi's Old Quarter, within walking distance of major attractions like night markets, Train Street, and Hoan Kiem Lake.
- Clean and well-maintained rooms with comfortable beds and strong water pressure in showers.
Worth knowing
- Rooms are generally described as small, with some guests noting that there is limited space for luggage and no mini-fridge.
- Noise issues reported by some guests, including construction noise and lack of soundproofing, particularly on lower floors.
- A few guests raised concerns about cleanliness, including mold, musty smells, and occasional pests like cockroaches or flies.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Air conditioning
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Bicycle rental
- Watercraft rental (extra charge)
- Water skiing
- Boutique shopping
- Activities for kids
- Airport shuttle (extra charge)
- Not accessible
- English
- French
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel located near major attractions in Hanoi?
Yes, Carillon Boutique Hotel is located in Hanoi's Old Quarter and is within walking distance of major attractions like Bach Ma Temple, Đồng Xuân Market, night markets, and Hoan Kiem Lake.
How would you describe the service at Carillon Boutique Hotel?
The service is highly praised, with 586 positive mentions of staff friendliness and helpfulness, particularly at the front desk. Guests often highlight the assistance with restaurant reservations, airport shuttles, and other travel needs.
Are the rooms at Carillon Boutique Hotel clean and comfortable?
Most guests find the rooms clean and well-maintained, with strong water pressure and comfortable beds. However, a few have noted occasional cleanliness issues such as mold or musty smells, and some found the rooms to be small with limited luggage space.
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