Hanoi Emerald Waters Hotel & Spa

Hanoi Emerald Waters Hotel & Spa, 47 P. Lò Sũ, French Quarter, Hoàn Kiếm, Hà Nội, Vietnam

4.7 · 2,121 reviews analysed
Hanoi Emerald Waters Hotel & Spa – photo 1
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Gumo's take

Hanoi Emerald Waters Hotel & Spa is a highly-rated 4-star hotel located in the heart of Hanoi's Old Quarter, just steps away from Hoan Kiem Lake and major attractions. It is best suited for travelers seeking a comfortable, centrally located base with excellent service and a quiet atmosphere. The hotel is praised for its friendly and helpful staff, clean and well-maintained rooms, and convenient access to local restaurants and landmarks. Guests also appreciate the quality of the breakfast buffet and the hotel's ability to organize tours and activities.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Exceptionally friendly and helpful staff, with many guests specifically mentioning individuals like Vincent, Charlie, and Tracy for their outstanding service.
  • Excellent location in the Old Quarter, close to Hoan Kiem Lake, restaurants, and major attractions, with a quiet and less congested atmosphere compared to other areas.
  • High-quality breakfast buffet with a variety of options, including fresh seafood, Vietnamese cuisine, and Western dishes.

Worth knowing

  • Some rooms lack windows or natural light, which can make them feel claustrophobic, especially for guests staying in the Valley property.
  • A few guests reported minor issues such as noise from neighboring rooms and a loud fridge in the room.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • English
  • Vietnamese
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Sauna
  • Spa
  • Air conditioning
  • Refrigerator
  • Minibar

Common questions

Is the hotel located near major attractions in Hanoi?

Yes, Hanoi Emerald Waters Hotel & Spa is located in the heart of Hanoi's Old Quarter, just steps away from Hoan Kiem Lake and major attractions, making it very convenient for travelers.

What types of breakfast options are available at the hotel?

The hotel offers a high-quality breakfast buffet with a variety of options, including fresh seafood, Vietnamese cuisine, and Western dishes.

Are there any limitations regarding the hotel's room features?

Some rooms, particularly in the Valley property, lack windows or natural light, which can make them feel claustrophobic for certain guests.

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