Hanoi Hotel

Hanoi Hotel, D8 P. Giảng Võ, Giảng Võ, Hà Nội 10000, Vietnam

4-star property 4.3 · 2,945 reviews analysed
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Gumo's take

Hanoi Hotel is a 4-star property known for its clean, comfortable rooms with lake views, friendly and helpful staff, and a strong breakfast buffet. It appeals to both business and leisure travelers, offering amenities like a gym, spa, and restaurant. While the hotel is somewhat dated in parts, guests consistently praise the service, location, and dining options. It is particularly well-suited for travelers seeking a reliable base in central Hanoi with easy access to major attractions.

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How guests rate it

Location
88
Facilities
76
Staff & Service
90
Room Comfort & Cleanliness
82

What guests love

  • Highly praised for its breakfast buffet and restaurant, with guests frequently mentioning the variety and quality of food.
  • Strong service and staff responsiveness, with many reviews highlighting the friendliness and helpfulness of hotel personnel.
  • Clean and well-maintained rooms, particularly noted for their cleanliness and romantic lake views.

Worth knowing

  • Some guests reported issues with room size and outdated facilities, including a few complaints about noise from nearby activities.
  • A few negative reviews mentioned poor Wi-Fi performance and slow service during peak hours.

Amenities

  • Wi-Fi (free)
  • Tennis
  • Front desk (24 hour)
  • Full-service laundry
  • Hot tub
  • Fitness center
  • Sauna
  • Spa
  • Air conditioning
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible

Common questions

Is the breakfast at Hanoi Hotel worth mentioning?

Yes, the breakfast buffet at Hanoi Hotel is highly praised by guests for its variety and quality, with 49 positive reviews and no negative feedback specifically about the breakfast.

What kind of dining options are available at the hotel?

Hanoi Hotel features a full-service restaurant where guests frequently praise the dining experience, including a notable emphasis on Chinese cuisine. Additionally, there is a bar on-site, and the hotel is one of the few in the area with a bar and a sauna.

How is the service at Hanoi Hotel?

The service at Hanoi Hotel is strongly praised, with 173 positive reviews and only 9 negative ones. Guests consistently highlight the friendliness and helpfulness of the staff.

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