The Trees Kandy

The Trees Kandy, 41 Rajapihilla Mawatha, Kandy 20000, Sri Lanka

4.3 · 384 reviews analysed
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Gumo's take

The Trees Kandy is a modern, stylish hotel offering breathtaking views of Kandy Lake and the Temple of the Sacred Tooth Relic. Known for its rooftop infinity pool, clean and spacious rooms, and warm hospitality, it is ideal for travelers seeking a peaceful yet centrally located stay. Guests consistently praise the friendly and attentive staff, the hotel's aesthetic appeal, and the proximity to Kandy's main attractions. While some minor issues like inconsistent service and noise from nearby roads have been noted, the overall experience is highly positive, with many guests returning or recommending the hotel for its comfort and scenic beauty.

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How guests rate it

Location
87
Facilities
85
Staff & Service
90
Room Comfort & Cleanliness
88

What guests love

  • Breathtaking views of Kandy Lake and the Temple of the Sacred Tooth Relic from rooms and the rooftop pool.
  • Modern, clean, and spacious rooms with thoughtful amenities and aesthetic design.
  • Friendly, attentive, and helpful staff, with several guests specifically mentioning exceptional service from individuals like Yomadhi, Ruwan, and Thilini.

Worth knowing

  • Some guests reported inconsistent service, including slow or unhelpful staff, particularly in dining and housekeeping.
  • Noise from nearby roads and tuk-tuk operators can be an issue for certain rooms, especially those not upgraded to lake-view rooms.
  • A few guests noted issues with hotel infrastructure, such as poor drainage in bathrooms, noisy plumbing, and limited lounge chairs at the rooftop pool.

Common questions

What are the main attractions visible from The Trees Kandy?

The Trees Kandy offers breathtaking views of Kandy Lake and the Temple of the Sacred Tooth Relic from both the rooms and the rooftop infinity pool, making it a great choice for travelers who enjoy scenic vistas.

What are the common guest concerns about the hotel?

Some guests have noted inconsistent service, particularly in dining and housekeeping, as well as noise from nearby roads and tuk-tuk operators. Additionally, a few guests mentioned minor infrastructure issues like poor drainage and noisy plumbing.

What do guests praise most about The Trees Kandy?

Guests consistently praise the friendly and attentive staff, the modern and aesthetically pleasing rooms, and the hotel's proximity to Kandy's main attractions. The rooftop infinity pool and the scenic views are also frequently highlighted as major strengths.

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