Collection O Aafreen Tower Near St. Thomas's Church

Collection O Aafreen Tower Near St. Thomas's Church, 9/a, K Y D Street, Esplanade, Taltala, Kolkata, West Bengal 700016

3.4 · 1,338 reviews analysed
Collection O Aafreen Tower Near St. Thomas's Church – photo 1
Collection O Aafreen Tower Near St. Thomas's Church – photo 2
Collection O Aafreen Tower Near St. Thomas's Church – photo 3
Collection O Aafreen Tower Near St. Thomas's Church – photo 4

Gumo's take

Collection O Aafreen Tower Near St. Thomas's Church is a budget hotel in Kolkata with a 3.4/5 aggregate rating based on 1338 Google reviews. It is praised for its prime location near Park Street and other tourist attractions, but suffers from recurring complaints about unclean rooms, broken facilities, and unprofessional staff. While a few guests highlight its affordability and proximity to local landmarks, the majority of reviews warn of poor service, unhygienic conditions, and misleading online representations of the property. It may appeal to budget travelers prioritizing location over comfort, but is generally not recommended for those seeking a reliable or pleasant stay.

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How guests rate it

Location
72
Facilities
38
Staff & Service
29
Room Comfort & Cleanliness
32

What guests love

  • Prime location near Park Street and major tourist attractions in Kolkata
  • Some guests mention spacious rooms and reasonable pricing for budget stays

Worth knowing

  • Recurring complaints about unclean and unhygienic rooms, including mold, cockroaches, and broken fixtures
  • Poor staff behavior, with reports of rudeness, unprofessionalism, and demands for tips
  • Misleading online photos and descriptions that do not reflect actual room conditions
  • Issues with amenities such as non-functional AC, broken taps, and lack of basic toiletries

Amenities

  • Wi-Fi
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Pool
  • English
  • Hindi
  • Room service
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Transfer
  • Car rental onsite
  • Local shuttle
  • Air conditioning in some rooms

Common questions

Is the hotel clean and well-maintained?

No, the hotel has recurring complaints about unclean and unhygienic rooms, including mold, cockroaches, and broken fixtures. Many guests report poor maintenance and misleading online representations of the property.

What are the main advantages of staying at this hotel?

The main advantages are its prime location near Park Street and major tourist attractions in Kolkata, as well as reasonably priced rooms for budget travelers who prioritize location over comfort.

How is the staff behavior at this hotel?

The staff behavior is generally poor, with reports of rudeness, unprofessionalism, and demands for tips. Many guests express dissatisfaction with the service quality.

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