JW Marriott Hotel Kolkata
JW Marriott Hotel Kolkata, 4A, JBS Haldane Ave, Tangra, Kolkata, West Bengal 700105
Gumo's take
JW Marriott Hotel Kolkata is a 5-star luxury hotel known for its elegant rooms, exceptional service, and top-tier dining experiences. It is particularly well-suited for business travelers, couples, and families celebrating special occasions, as evidenced by numerous reviews praising events like birthdays and anniversaries. The hotel's standout features include its spacious and well-designed rooms, a wide variety of dining options, and a highly praised breakfast buffet. Guests consistently highlight the professionalism and attentiveness of staff members such as Mr. Baibhav, Bipul, and Chef Nafisa Basrai, who contribute to the hotel's reputation for personalized service and hospitality.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service, with many guests specifically praising individuals like Mr. Baibhav, Bipul, and Chef Nafisa Basrai for their professionalism and attention to detail.
- High-quality dining experiences, particularly the breakfast buffet and themed restaurant events, with positive sentiment in Dining (1871 positive) and Restaurant (133 positive).
- Well-maintained and spacious rooms with modern amenities, as reflected in the positive sentiment for Room (176 positive) and the hotel's 5-star rating.
Worth knowing
- Some guests reported issues with the air conditioning, with negative sentiment in Air Conditioning (17 negative) and a few reviews mentioning discomfort.
- A few reviews highlighted problems with the dining experience, particularly at the dinner buffet, where some guests found the food quality and variety lacking (Dining: 508 negative).
- A few guests expressed dissatisfaction with the hotel's pricing and service for non-residents, particularly at the bar and for banquet events.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (extra charge)
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Nightclub
- Kid-friendly
- Outdoor pool
- Adult-only pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Private car service
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Minibar
Common questions
Is the breakfast buffet at JW Marriott Hotel Kolkata highly rated?
Yes, the breakfast buffet is highly praised by guests, with 559 positive reviews and only 105 negative reviews, indicating a generally excellent dining experience.
What are the main issues guests have reported with the hotel?
Some guests have reported issues with the air conditioning, with 17 negative reviews, and a few have mentioned dissatisfaction with the dinner buffet's food quality and variety.
Does the hotel have good amenities for business travelers?
Yes, the hotel is well-suited for business travelers, offering a business center, meeting rooms, 24-hour front desk, and high-quality service, with 232 positive reviews related to business amenities.
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