JW Marriott Hotel Kolkata
JW Marriott Hotel Kolkata, 4A, JBS Haldane Ave, Tangra, Kolkata, West Bengal 700105
Gumo's take
JW Marriott Hotel Kolkata is a 5-star luxury hotel known for its elegant rooms, excellent dining options, and top-tier hospitality. It is particularly praised for its spacious and well-maintained accommodations, outstanding breakfast and buffet experiences, and attentive staff. The hotel is ideal for both business and leisure travelers, with a prime location near major attractions like Science City and the Indian Museum. Guests frequently highlight the poolside bar, spa, and the hotel's ability to deliver a premium experience with a focus on Bengali cuisine and personalized service.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 88
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 92
What guests love
- Spacious, well-designed rooms with modern amenities and excellent cleanliness, as noted in numerous positive reviews and high sentiment for 'Room' and 'Cleanliness'.
- Outstanding dining experiences, particularly for breakfast and buffet, with strong positive sentiment in 'Dining', 'Breakfast', and 'Restaurant'.
- Highly attentive and professional staff, with multiple reviews praising specific individuals and the overall service quality, reflected in the 'Service' sentiment.
Worth knowing
- Some guests have reported issues with air conditioning, with negative sentiment in 'Air Conditioning' and a few reviews mentioning discomfort.
- A few reviews mention crowded dining areas and long wait times for service during peak hours, particularly at breakfast and for events.
- A small number of guests have expressed dissatisfaction with the pricing of certain menu items and beverages, especially at the bar.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (extra charge)
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Nightclub
- Kid-friendly
- Outdoor pool
- Adult-only pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Private car service
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Minibar
Common questions
Is the hotel suitable for business travelers, and what facilities does it offer for business purposes?
Yes, the hotel is ideal for business travelers. It offers a business center, meeting rooms, 24-hour front desk, and high-quality service, making it well-suited for both meetings and professional events.
What are the dining options like at the hotel, and are there any notable cuisines served?
The hotel is known for its outstanding dining experiences, particularly for breakfast and buffet. Guests frequently praise the Bengali cuisine offered, and the hotel is featured among the best 5-star buffet restaurants in Kolkata.
Are there any issues with the hotel's air conditioning that guests have reported?
Some guests have reported issues with the air conditioning, with a notable number of negative reviews in this category. However, others have praised the overall comfort and room quality despite this limitation.
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