Hyatt Regency Kolkata
Hyatt Regency Kolkata, JA-1, JA Block, Sector 3, Bidhannagar, Kolkata, West Bengal 700106
Gumo's take
Hyatt Regency Kolkata is a 5-star hotel known for its refined ambiance, Italian dining, and wellness-focused amenities like an outdoor pool and spa. It is particularly praised for its family-friendly environment, excellent breakfast buffet, and attentive service from staff such as Survi and Subhashis. While the hotel's location near Kolkata's IT hub and major attractions is convenient, some guests have noted inconsistencies in service responsiveness and occasional issues with room maintenance.
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Research this stayHow guests rate it
- Location
- 76
- Facilities
- 78
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised for its breakfast buffet and Italian restaurant La Cucina, with guests noting exceptional service from staff like Survi and Subhashis.
- Well-maintained rooms and cleanliness, with many reviews highlighting spacious, clean accommodations and thoughtful amenities.
- Family-friendly environment, with positive sentiment in the 'Family' category and mentions of child-friendly features like the 'Toy train' attraction.
Worth knowing
- Some guests reported inconsistent service responsiveness, particularly at the front desk and dining areas, with complaints about slow service and unprofessional behavior.
- Issues with room maintenance and amenities, including faulty air conditioning and bathroom fittings, were noted in several negative reviews.
- Noise from events and nightclubs occasionally disrupted guest experiences, especially on weekends.
Amenities
- Free Wi-Fi
- Paid breakfast
- Free parking
- Accessible
- Outdoor pool
- Air-conditioned
- Laundry service
- Business centre
- Pet-friendly
- Room service
- Child friendly
- Restaurant
- Airport shuttle
- Hot tub
- Spa
- Fitness centre
- Bar
- Smoke-free
Common questions
Is the hotel family-friendly, and are there any child-friendly features available?
Yes, Hyatt Regency Kolkata is known for being family-friendly. Guests have mentioned child-friendly features such as the 'Toy train' attraction, and the hotel is praised for its welcoming environment for families.
What are the most praised amenities at Hyatt Regency Kolkata?
The hotel is highly praised for its breakfast buffet, Italian restaurant La Cucina, outdoor pool, and wellness amenities like the spa and fitness center. Guests also frequently mention the cleanliness and spaciousness of the rooms.
Are there any common issues guests have reported about the hotel?
Some guests have reported inconsistent service responsiveness, particularly at the front desk and dining areas, and occasional issues with room maintenance such as faulty air conditioning and bathroom fittings.
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