FabHotel Eros 211 - Hotel in Lake Town, Kolkata
FabHotel Eros 211 - Hotel in Lake Town, Kolkata, 211, Bangur Ave Block-A Rd, Bangur Avenue, Block A, Bangur Avenue, Kolkata, West Bengal 700055
Gumo's take
FabHotel Eros 211 is a budget hotel in Lake Town, Kolkata, primarily catering to Indian nationals. It offers basic amenities like free breakfast, 24-hour room service, and a pool, but suffers from recurring issues with cleanliness, staff behavior, and room maintenance. While a few guests praised the polite staff and convenient location, the majority of reviews highlight problems with dirty rooms, unresponsive service, and poor hygiene. It may suit budget travelers with no other options, but is not recommended for those seeking comfort or reliability.
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Research this stayHow guests rate it
- Location
- 62
- Facilities
- 45
- Staff & Service
- 38
- Room Comfort & Cleanliness
- 32
What guests love
- Convenient location near public transport and major attractions like Howrah Bridge and Victoria Memorial.
- 24-hour room service, a rare feature in the area.
- A few guests noted polite and helpful staff, such as Mr. Sushanth.
Worth knowing
- Recurring reports of unclean rooms, dirty bed sheets, and cockroach infestations.
- Poor staff behavior, including rude and unresponsive service, and requests for extra payments for basic amenities.
- Issues with room maintenance, including broken AC, non-functional geyser, and leaking plumbing.
- Breakfast and dining received strong negative sentiment, with complaints about quality and unsealed food.
Amenities
- Wi-Fi (free)
- Debit cards
- Cash
- Kid-friendly
- Pool
- Air conditioning
- Kitchen
- Room service (24 hour)
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Elevator
- Housekeeping (daily)
- English
- Hindi
Common questions
Is the hotel clean and well-maintained?
The hotel has recurring issues with cleanliness, including reports of dirty rooms, unclean bed sheets, and cockroach infestations. Many guests also reported problems with room maintenance, such as broken AC and leaking plumbing.
How is the service at FabHotel Eros 211?
Service at the hotel is mixed. While some guests praised polite staff like Mr. Sushanth, the overall sentiment is negative, with many reports of rude and unresponsive service, and requests for extra payments for basic amenities.
Does the hotel have a pool and 24-hour room service?
Yes, FabHotel Eros 211 has a pool and offers 24-hour room service, which are rare features in the area. This makes it a convenient option for some travelers despite other limitations.
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