Fairfield by Marriott Kolkata
Fairfield by Marriott Kolkata, Cb 218, CB Block(Newtown), Action Area 1C, Newtown, New Town, West Bengal 700156
Gumo's take
Fairfield by Marriott Kolkata is a 4-star business-friendly hotel known for its clean, modern rooms, excellent dining, and attentive service. Guests frequently praise the staff for their professionalism and hospitality, particularly in the restaurant and banquet services. The hotel is well-suited for business travelers and families, with a fitness center, outdoor pool, and proximity to attractions like Eco Park and Biswa Bangla. While the property is generally well-maintained, some guests have noted issues with room size and occasional lapses in service consistency.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 80
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised staff service, particularly in dining and banquet functions, with specific mentions of individuals like Chef Prasanta and Barnali.
- Excellent breakfast buffet and diverse dining options, including a rooftop restaurant with a pleasant ambiance.
- Convenient location near major attractions like Eco Park and Biswa Bangla, with good accessibility to nearby shopping and transport.
Worth knowing
- Some guests reported issues with room size and layout, particularly for extended stays or families.
- Occasional lapses in service quality, including slow response times and unprofessional behavior from certain staff members.
- Mixed feedback on food quality in some dining areas, with a few guests finding the offerings bland or inconsistent.
Amenities
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Currency exchange
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Fitness center (free)
- Treadmill
- Free weights
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Nightclub
- Kid-friendly
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker
Common questions
Is the hotel suitable for business travelers and families, and what amenities are available for them?
Yes, the hotel is well-suited for both business travelers and families. It offers a business center, meeting rooms, a fitness center, an outdoor pool, and family-friendly dining options including a rooftop restaurant and a breakfast buffet.
What are the guests' main complaints about the hotel?
Some guests have reported issues with room size and layout, particularly for extended stays or families. There are also occasional lapses in service quality, including slow response times and mixed feedback on food quality in some dining areas.
How is the dining experience at the hotel, and are there special mentions of staff or services?
The dining experience is generally positive, with a highly praised breakfast buffet and diverse dining options. Guests frequently commend the staff, particularly Chef Prasanta and Barnali, for their professionalism and hospitality, especially in banquet services.
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