Gram Bangla Retreat (গ্রাম বাংলা রিট্রিট), Dulalpur

Gram Bangla Retreat (গ্রাম বাংলা রিট্রিট), Dulalpur, Bibirhat Chatta Dakghar Rd, Hatberia, Kolkata, Raypur, West Bengal 743503

4.3 · 2,744 reviews analysed
Gram Bangla Retreat (গ্রাম বাংলা রিট্রিট), Dulalpur – photo 1
Gram Bangla Retreat (গ্রাম বাংলা রিট্রিট), Dulalpur – photo 2
Gram Bangla Retreat (গ্রাম বাংলা রিট্রিট), Dulalpur – photo 3
Gram Bangla Retreat (গ্রাম বাংলা রিট্রিট), Dulalpur – photo 4

Gumo's take

Gram Bangla Retreat is a nature-focused eco-resort near Kolkata that offers a rustic, village-style escape with lush greenery, organic farms, and a serene atmosphere. It is particularly popular for family getaways, weddings, and small events, with guests praising the authentic Bengali food, spacious grounds, and warm hospitality. While the property has a strong appeal for those seeking tranquility and a connection to nature, some guests have noted inconsistencies in service and food quality, especially during peak times or events.

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How guests rate it

Location
84
Facilities
68
Staff & Service
76
Room Comfort & Cleanliness
72

What guests love

  • Strong emphasis on nature and tranquility, with lush green surroundings and a village-style aesthetic that appeals to families and event-goers.
  • Positive sentiment around food quality and variety, particularly for authentic Bengali dishes and breakfast options.
  • High praise for staff friendliness and helpfulness, with many guests noting the warm and attentive service.

Worth knowing

  • Mixed reviews on food consistency and service speed, with some guests reporting delays, poor food quality, and unavailability of menu items.
  • Issues with room maintenance and cleanliness, including reports of dirty linens, poor lighting, and construction disruptions.
  • Service inconsistencies during events or peak times, with complaints about uncooperative staff and poor coordination.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible pool
  • Pet-friendly (free)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Bicycle rental
  • Tennis
  • Game room
  • Nightclub
  • Boutique shopping
  • Activities for kids
  • Kids' club
  • Pool
  • Waterslide
  • Fitness center (free)
  • Weight machines
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel suitable for families, and what do guests say about the food?

Yes, Gram Bangla Retreat is highly praised for family getaways, with a strong emphasis on nature and a rustic atmosphere. Guests frequently commend the authentic Bengali food, particularly the breakfast buffet, though some note occasional inconsistencies in food quality during peak times.

Does the hotel offer 24-hour room service and what are the common guest complaints about the rooms?

Yes, it is one of the few hotels in the area with 24-hour room service. However, some guests have reported issues with room maintenance and cleanliness, including dirty linens, poor lighting, and disruptions due to construction.

What do guests say about the service quality at Gram Bangla Retreat?

Overall, guests praise the staff for being friendly and helpful, with a high positive sentiment for service. However, there are notable complaints during peak times or events, where service can be inconsistent, with reports of uncooperative staff and poor coordination.

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