Holiday Inn Express Kolkata New Town by IHG
Holiday Inn Express Kolkata New Town by IHG, CF Block(Newtown), Action Area 1C, Newtown, Barasat, New Town, West Bengal 700107
Gumo's take
Holiday Inn Express Kolkata New Town is a well-appointed hotel located in the bustling IT hub of Rajarhat, ideal for both business and leisure travelers. The hotel is praised for its cleanliness, friendly and helpful staff, and modern amenities such as free breakfast, 24-hour fitness center, and complimentary Wi-Fi. While the location is convenient and the rooms are generally well-maintained, some guests have reported issues with noise and structural design, particularly thin walls and late-night disturbances.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Rooms are consistently described as clean, well-maintained, and equipped with modern amenities such as air conditioning, coffee/tea makers, and blackout curtains.
- Staff are noted for being friendly, helpful, and responsive, with several guests highlighting specific employees for their exceptional service.
- The hotel offers convenient amenities such as free breakfast, 24-hour fitness center, and complimentary self-service laundry, which are appreciated by guests.
Worth knowing
- Noise issues are a recurring concern, with reports of thin walls, late-night disturbances, and unauthorized access through fire escapes, affecting sleep quality.
- Some guests have criticized the food quality and lack of healthy options, particularly in the breakfast and dining offerings.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Cash
- Activities for kids
- Fitness center
- Business center
- English
- Hindi
- Private bathroom
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Local shuttle
- Accessible
- Accessible parking
- Air conditioning
- Coffee maker
Common questions
Does the hotel offer complimentary breakfast?
Yes, the hotel offers free breakfast as part of its amenities, which is appreciated by guests for its convenience.
Are there any reported issues with noise or disturbances at the hotel?
Yes, some guests have reported noise issues, including thin walls and late-night disturbances, which can affect sleep quality.
What amenities are available for fitness and wellness at the hotel?
The hotel features a 24-hour fitness center, allowing guests to maintain their exercise routine at any time of the day.
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