Hotel City Star Salt Lake - Sector 5
HCFX+F4Q Hotel City Star Salt Lake - Sector 5, kishanagar, Mahish Bathan, Mohisbathan, Dhapa, Kolkata, West Bengal 700102
Gumo's take
Hotel City Star Salt Lake - Sector 5 is a budget-friendly hotel in Kolkata that is particularly praised for its friendly and helpful staff, clean and comfortable rooms, and good value for money. Guests frequently highlight the hospitality and service quality, with many noting that the staff made them feel at home. The hotel is well-suited for travelers seeking a convenient stay near Salt Lake and the airport, with a 7-minute drive to Aquatica. While the location is slightly inward from main roads, the overall experience is described as pleasant and highly recommended by most guests.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 82
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Highly praised staff and service, with many guests noting the friendliness and helpfulness of the hotel personnel.
- Clean and well-maintained rooms, with positive mentions of bed quality, room hygiene, and modern furnishings.
- Good value for money, with guests frequently noting that the pricing is reasonable for the comfort and quality provided.
Worth knowing
- Some guests reported issues with cleanliness, including oily floors and unclean bed sheets, as well as poor room cleaning practices.
- A few negative reviews mentioned unprofessional behavior from certain staff members, including requests for extra money and poor customer service.
- Location is described as being a bit inward from main roads, which may be inconvenient for guests without personal transportation.
Common questions
Is the hotel clean and well-maintained?
Most guests praise the cleanliness of the hotel, though a few reported issues such as oily floors and unclean bed sheets. Overall, the hotel is described as clean and well-maintained with positive feedback on room hygiene and modern furnishings.
How is the staff and service at Hotel City Star Salt Lake - Sector 5?
The staff is highly praised for being friendly and helpful, with many guests noting that they felt welcomed and well taken care of. However, a few reviews mention unprofessional behavior from some staff members, including poor customer service.
How far is the hotel from Aquatica?
The hotel is just a 7-minute drive from Aquatica, making it a convenient option for guests planning to visit the water park.
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