Hotel Crest Inn
Hotel Crest Inn, 36 A, Dr Biresh Guha St, Park Circus, Ballygunge, Kolkata, West Bengal 700017
Gumo's take
Hotel Crest Inn in Kolkata is a budget-friendly option known for its central location and generally helpful staff, though it has mixed reviews regarding room quality and cleanliness. Guests often praise the service and hospitality, particularly mentioning the polite and accommodating front desk staff. However, recurring complaints about small, cramped rooms, inconsistent cleanliness, and unprofessional behavior from some staff members suggest a need for improvement in certain areas. It is best suited for budget travelers seeking a convenient base in the city.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 68
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 62
What guests love
- Helpful and polite front desk staff, with several reviews specifically mentioning hospitality and responsiveness.
- Central location with good access to major attractions like the Birla Mandir and Park Circus.
- Cleanliness and hygiene are generally praised, especially in newer or well-maintained rooms.
Worth knowing
- Rooms are frequently described as small, cramped, and sometimes dirty or poorly maintained.
- Inconsistent service quality, with some staff members described as rude or unprofessional.
- Noise and lack of privacy due to the hotel's location near butcher shops and busy streets.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast (free)
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is the hotel's location convenient for visiting major attractions in Kolkata?
Yes, Hotel Crest Inn is centrally located and within a 7-minute drive of the Birla Mandir and a 14-minute walk from the nearest public transit, making it convenient for exploring the city.
How is the service quality at Hotel Crest Inn?
The service is generally praised, with 257 positive reviews highlighting the helpful and polite front desk staff. However, 34 negative reviews mention inconsistent service and unprofessional behavior from some staff members.
Are the rooms at Hotel Crest Inn spacious and clean?
Rooms are frequently described as small and cramped, with mixed reviews on cleanliness. While some rooms are well-maintained, others have been reported as dirty or poorly maintained.
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