Hotel De Sovrani

Hotel De Sovrani, DD-21, DD Block, Sector 1, Bidhannagar, Kolkata, West Bengal 700064

4.2 · 1,447 reviews analysed
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Gumo's take

Hotel De Sovrani in Kolkata is known for its elegant ambiance, rooftop pool, and strong emphasis on service, particularly in banquet and dining experiences. Guests frequently praise the breakfast, cocktail bar, and staff like Mr. Sanat Mondal and Ms. Priya for their efficiency and hospitality. While the hotel is praised for its location near shopping and transit hubs, some guests report issues with cleanliness, room maintenance, and rudeness from certain staff members.

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How guests rate it

Location
85
Facilities
75
Staff & Service
80
Room Comfort & Cleanliness
65

What guests love

  • Highly praised service from staff like Mr. Sanat Mondal and Ms. Priya, especially in banquet and dining settings.
  • Popular for its breakfast and smörgåsbord, with guests noting the quality and variety of food.
  • Convenient location near public transit and shopping centers like City Centre.

Worth knowing

  • Recurring complaints about cleanliness issues in rooms and bathrooms, including mold and unclean surfaces.
  • Reports of unresponsive or rude staff, particularly at the front desk and banquet management.
  • Room maintenance problems such as broken AC, non-functional intercoms, and poor ventilation.

Common questions

What are the most praised features of Hotel De Sovrani?

Hotel De Sovrani is highly praised for its service, particularly from staff like Mr. Sanat Mondal and Ms. Priya, as well as its breakfast and smörgåsbord. Guests also frequently mention the cocktail bar and the hotel's convenient location near shopping and transit hubs.

Are there any recurring issues reported by guests at Hotel De Sovrani?

Yes, recurring issues include cleanliness problems in rooms and bathrooms, such as mold and unclean surfaces. Some guests also reported unresponsive or rude staff, especially at the front desk, and room maintenance issues like broken AC and poor ventilation.

How is the breakfast at Hotel De Sovrani?

Breakfast at Hotel De Sovrani is highly praised by guests, with positive mentions of the quality and variety of food. The smörgåsbord is a particular highlight, with over 60 guest mentions in reviews.

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