Hotel Heera International - Hotel in Taltala
Hotel Heera International - Hotel in Taltala, 115, Muzaffar Ahmed St, Esplanade, Taltala, Kolkata, West Bengal 700016
Gumo's take
Hotel Heera International in Taltala, Kolkata, is best known for its convenient location near major attractions like the Indian Museum and Mother House, as well as its proximity to public transit. While the hotel's location is a strong point, guest reviews highlight significant issues with cleanliness, room maintenance, and service quality. The hotel is suitable for budget-conscious travelers who prioritize location over comfort, but it is not recommended for extended stays due to recurring complaints about poor room conditions and unprofessional staff behavior.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 48
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 42
What guests love
- Convenient location with walking access to major attractions like the Indian Museum and Mother House.
- Proximity to public transit (3-minute walk to the nearest stop).
Worth knowing
- Poor cleanliness and maintenance of rooms and bathrooms, with multiple reports of dirty bedsheets, unwashed towels, and broken fixtures.
- Unprofessional and rude staff behavior, including demands for tips and poor communication.
- Inconsistent and unreliable amenities such as air conditioning, Wi-Fi, and functioning toilets.
Common questions
Is the hotel located near any major attractions in Kolkata?
Yes, Hotel Heera International is located in Taltala, Kolkata, and is within walking distance to major attractions like the Indian Museum and Mother House.
What are the main concerns guests have about the hotel's cleanliness?
Guests have reported significant issues with cleanliness, including dirty bedsheets, unwashed towels, and poor room maintenance. The overall cleanliness sentiment is heavily negative, with 7 negative reviews compared to only 3 positive ones.
How is the staff service at Hotel Heera International?
The staff service has received mixed to negative feedback, with reports of unprofessional and rude behavior, including demands for tips and poor communication. The service sentiment includes 10 negative reviews compared to 7 positive ones.
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