Hotel Hiland Inn

Hotel Hiland Inn, 558, Rajdanga Main Road, opp. Ruby Hospital, EKTP Phase 3, Sector G, East Kolkata Twp, Kolkata, West Bengal 700107

3.6 · 967 reviews analysed
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Gumo's take

Hotel Hiland Inn in Kolkata is a budget-friendly option known for its convenient location and basic amenities like air conditioning and room service. While it appeals to solo travelers and medical tourists due to its proximity to hospitals and public transit, it receives mixed feedback for cleanliness, room size, and service consistency. Guests often highlight the helpful staff and affordable pricing, but recurring complaints about small rooms, poor maintenance, and inconsistent food quality suggest it's best suited for short stays.

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How guests rate it

Location
78
Facilities
58
Staff & Service
65
Room Comfort & Cleanliness
52

What guests love

  • Convenient location with easy access to public transit and nearby attractions like Science City and Ruby Hospital.
  • Rooms are equipped with basic amenities like air conditioning and Wi-Fi, which are rare in the area.
  • Staff is generally described as helpful and polite in many reviews.

Worth knowing

  • Rooms are frequently described as small, cramped, and poorly maintained, with some guests noting broken fixtures and unpleasant odors.
  • Cleanliness issues are common, with complaints about unclean linens, towels, and bathrooms.
  • Food quality is inconsistent, with reports of poor hygiene, limited options, and misleading descriptions of meals.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Restaurant
  • Room service
  • Breakfast (free)
  • Kid-friendly
  • Local shuttle
  • Air conditioning

Common questions

Is the hotel close to public transportation and major attractions?

Yes, Hotel Hiland Inn is a 7-minute walk from the nearest public transit and within a 10-minute drive of Science City Kolkata, making it convenient for travelers.

What are the main concerns guests have about the hotel's rooms?

Guests frequently mention that the rooms are small, cramped, and poorly maintained, with some reporting broken fixtures and unpleasant odors.

How is the hotel's service and staff according to guest reviews?

The staff is generally described as helpful and polite, with service being one of the most frequently mentioned aspects in reviews, though there are also some negative comments about service consistency.

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