Hotel Kempton
Hotel Kempton, 3, Marquis St, Fire Brigade Head Quarter, Esplanade, Dharmatala, Taltala, Kolkata, West Bengal 700016
Gumo's take
Hotel Kempton is a 4-star property in Kolkata known for its central location near Park Street and New Market, making it ideal for travelers seeking convenience and accessibility to major attractions. Guests frequently praise the hotel's breakfast buffet, attentive and friendly staff, and the overall cleanliness of the premises. While the hotel has a strong reputation for service and location, some guests have noted issues with room noise, outdated infrastructure, and inconsistent dining experiences.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 72
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Highly praised staff service with positive sentiment in 239 out of 260 Service-related reviews
- Well-regarded breakfast buffet with 73 positive mentions and 17 references to vegetarian cuisine
- Strategic location near major attractions like the Indian Museum and Park Street, with 127 positive Location sentiment reviews
Worth knowing
- Room noise complaints, with 9 negative Sleep sentiment reviews and several mentions of non-soundproofed rooms in sampled reviews
- Outdated infrastructure and bathroom issues, with 36 negative Bathroom sentiment reviews and multiple complaints about old fittings and cleanliness
- Mixed dining experiences, with 10 negative Dining sentiment reviews and some guests noting repetitive or poor-quality food
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Air conditioning
Common questions
What are the most praised aspects of Hotel Kempton?
Hotel Kempton is most praised for its highly attentive staff service, with 239 positive reviews, and its well-regarded breakfast buffet, which received 73 positive mentions. Guests also appreciate its strategic location near major attractions like the Indian Museum and Park Street.
Are there any common complaints about the hotel's rooms or infrastructure?
Yes, some guests have reported issues with room noise, with 9 negative Sleep sentiment reviews and mentions of non-soundproofed rooms. Additionally, 36 negative Bathroom sentiment reviews highlight outdated infrastructure and cleanliness concerns in the bathrooms.
Is the breakfast at Hotel Kempton suitable for vegetarians?
Yes, the breakfast at Hotel Kempton includes vegetarian cuisine, which was specifically mentioned 17 times in guest reviews. The breakfast buffet is also a highlight, with 73 positive mentions overall.
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