Hotel O by OYO Lenin Sarani
Hotel O by OYO Lenin Sarani, 87, Lenin Sarani Rd, Lebutala, Bowbazar, Kolkata, West Bengal 700013
Gumo's take
Hotel O by OYO Lenin Sarani is a budget-friendly, no-frills hotel in Lambasingi, catering primarily to Indian nationals. It offers basic amenities such as free breakfast, Wi-Fi, and a restaurant, with rooms located on the 4th and 5th floors of a multi-use building. While the location is convenient for nearby attractions like the Mother House and Sealdah, the hotel is frequently criticized for poor room cleanliness, outdated infrastructure, and inconsistent service. A few guests praised the location and basic hygiene, but the majority of reviews highlight significant issues with maintenance, cleanliness, and staff responsiveness.
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Research this stayHow guests rate it
- Location
- 62
- Facilities
- 45
- Staff & Service
- 48
- Room Comfort & Cleanliness
- 32
What guests love
- Convenient location near major landmarks like the Mother House and Sealdah.
- Basic amenities such as free breakfast and Wi-Fi are available.
Worth knowing
- Rooms and bathrooms are frequently described as unclean, with issues like dirty linens, broken fixtures, and poor water pressure.
- Outdated infrastructure, including non-functional elevators and poor room maintenance, is a recurring complaint.
- Staff service is inconsistent, with reports of unresponsiveness and poor customer care.
- The hotel's overall condition and hygiene fall significantly below OYO's expected standards.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (extra charge)
- Air conditioning
- Restaurant
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Elevator
Common questions
Is the hotel clean and well-maintained?
The hotel has significant issues with cleanliness and maintenance. Many guests reported unclean rooms and bathrooms, dirty linens, broken fixtures, and poor water pressure, with only a few mentioning basic hygiene.
How is the service at Hotel O by OYO Lenin Sarani?
Service is mixed, with 38 positive mentions but 35 negative ones. Guests have reported inconsistent and unresponsive staff, which can affect the overall experience.
Does the hotel have a restaurant on-site?
Yes, the hotel has a restaurant, which is one of its unique features in the area. This is a notable advantage for guests looking for on-site dining options.
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