Hotel O by OYO The Jumbo Stay
Hotel O by OYO The Jumbo Stay, 21, Chakraberia Road N, Paddapukur, Bhowanipore, Kolkata, West Bengal 700025
Gumo's take
Hotel O by OYO The Jumbo Stay in Kolkata is a budget hotel that has received significant criticism for its cleanliness, maintenance, and service quality. While a few guests have praised the staff and location, the overwhelming majority of reviews highlight issues such as dirty rooms, unprofessional behavior from staff, misleading photos, and poor amenities. The hotel is best avoided unless it is the only option available and guests are prepared for a subpar experience.
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Research this stayHow guests rate it
- Location
- 50
- Facilities
- 30
- Staff & Service
- 20
- Room Comfort & Cleanliness
- 25
What guests love
- A few guests have praised the staff for being helpful and courteous, such as Mr. K Chanda at the reception.
- The hotel is described as easily accessible from Central Kolkata, with taxis available early mornings to late nights.
Worth knowing
- Rooms are frequently described as dirty, with issues like algae on walls, stained linens, and poor hygiene.
- Staff behavior is often cited as unprofessional, rude, and unresponsive to guest complaints.
- Photos of the hotel and rooms are misleading, with guests reporting that the actual rooms are far worse than shown online.
- Service issues include poor Wi-Fi, lack of basic amenities like drinking water, and unavailability of promised breakfast.
Amenities
- Wi-Fi
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Air conditioning
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Kid-friendly
- Car rental onsite
- Local shuttle
- English
- Hindi
- Private bathroom
Common questions
Is the hotel clean and well-maintained?
No, the hotel is frequently described as dirty, with issues such as algae on walls, stained linens, and poor hygiene in the rooms.
How is the service quality at Hotel O by OYO The Jumbo Stay?
Service quality is mixed; while a few guests praised the staff for being helpful, many reported unprofessional and rude behavior from the staff, with complaints often going unaddressed.
Are the photos of the hotel and rooms accurate?
No, guests have consistently reported that the photos are misleading, with the actual rooms being significantly worse than what is shown online.
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