Hotel O Vrindavan
Hotel O Vrindavan, AA27, near PNB Bank More, AA Block, Sector 1, Bidhannagar, Kolkata, West Bengal 700136
Gumo's take
Hotel O Vrindavan in Kolkata is a budget-friendly property with a 4.1/5 aggregate rating based on 259 Google reviews. It is known for its 24-hour front desk and proximity to attractions like Nicco Park and the Victoria Memorial. However, the hotel is also marked by significant guest dissatisfaction, particularly around service issues and unexpected charges at check-in. While some guests praise the hospitality and peaceful ambiance, others report problems with cleanliness, room conditions, and unprofessional staff behavior.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 50
- Staff & Service
- 35
- Room Comfort & Cleanliness
- 45
What guests love
- Proximity to major attractions like Victoria Memorial and Nicco Park
- 24-hour front desk service, a rare feature in the area
- Positive mentions of hospitality and peaceful ambiance by some guests
Worth knowing
- Frequent complaints about unprofessional and rude staff behavior, including demands for extra charges at check-in
- Issues with cleanliness, including dirty bed sheets, unclean bathrooms, and pest problems
- Rooms often not as described, with reports of broken amenities like TVs, ACs, and showers
- Lack of transparency in booking and availability, with guests reporting confirmed bookings being denied upon arrival
Amenities
- Wi-Fi
- Smoke-free property
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Parking
Common questions
Is the hotel clean, especially the bathrooms?
There are significant concerns about cleanliness, particularly in the bathrooms. Guests have reported 7 negative mentions of bathroom conditions, including uncleanliness and pest problems.
What are the main issues guests have with the service at Hotel O Vrindavan?
Guests frequently report poor service, including unprofessional and rude staff behavior. There are 18 negative mentions of service, with some guests noting demands for extra charges at check-in and a lack of transparency in bookings.
Is there a 24-hour front desk available?
Yes, Hotel O Vrindavan has a 24-hour front desk, which is a rare feature in the area and has been highlighted by guests.
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