Hotel Pan Asia Continental (A Unit Of Sharda Resources Limited)

Hotel Pan Asia Continental (A Unit Of Sharda Resources Limited), Sarat Bose Rd, Jadubabur Bazar, Bhowanipore, Kolkata, West Bengal 700020

3-star property 4.3 · 3,594 reviews analysed
Hotel Pan Asia Continental (A Unit Of Sharda Resources Limited) – photo 1
Hotel Pan Asia Continental (A Unit Of Sharda Resources Limited) – photo 2
Hotel Pan Asia Continental (A Unit Of Sharda Resources Limited) – photo 3
Hotel Pan Asia Continental (A Unit Of Sharda Resources Limited) – photo 4

Gumo's take

Hotel Pan Asia Continental is a 3-star hotel in Kolkata known for its 24-hour room service, casual dining, and proximity to major attractions like the South Park Street Cemetery and Howrah Bridge. Guests frequently praise the breakfast buffet, the mutton khichdi, and the friendly, helpful service from staff like Ms. Rudrani, Ms. Philomena, and Mr. Sagar. While the hotel is praised for cleanliness and location, some guests have noted occasional service inconsistencies and rudeness from certain staff members.

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How guests rate it

Location
85
Facilities
78
Staff & Service
80
Room Comfort & Cleanliness
82

What guests love

  • 24-hour room service and a well-maintained breakfast buffet are consistently praised by guests.
  • Staff members like Ms. Rudrani, Ms. Philomena, and Mr. Sagar are frequently mentioned for their helpful and polite service.
  • The hotel's location is convenient, with easy access to major landmarks like the Indian Museum and Howrah Bridge.

Worth knowing

  • Some guests reported poor service from certain staff members, including rude behavior and unprofessional conduct.
  • A few reviews mention issues with the breakfast variety and quality over time, with complaints about stale or inedible food.
  • Noise from traffic and occasional maintenance issues in rooms and corridors were noted in some reviews.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Doctor on call
  • Meeting rooms
  • Pet-friendly (extra charge)
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Table service
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is breakfast included at Hotel Pan Asia Continental?

Yes, breakfast is included and guests frequently praise the breakfast buffet, particularly the mutton khichdi and overall variety.

What are the hotel's key strengths in terms of service and amenities?

The hotel is known for its 24-hour room service, friendly and helpful staff like Ms. Rudrani and Mr. Sagar, and a well-maintained breakfast buffet. It also offers amenities like free Wi-Fi, air conditioning, and a concierge service.

Are there any common complaints about the hotel's service or dining?

Some guests have reported occasional service inconsistencies, including rude behavior from certain staff members. A few reviews also mention issues with the breakfast variety and quality over time.

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