Hotel Park Victoria
Hotel Park Victoria, Free School St, Esplanade, Taltala, Kolkata, West Bengal 700016
Gumo's take
Hotel Park Victoria is a budget-friendly option in central Kolkata, known for its proximity to the US visa consulate and major tourist attractions like the Indian Museum. While the staff is generally praised for being helpful and friendly, the hotel faces consistent criticism for room cleanliness, ventilation, and bathroom conditions. It suits travelers prioritizing location and affordability over luxury, particularly those with visa appointments or short stays. However, recurring complaints about unhygienic rooms, poor ventilation, and inconsistent service suggest it may not be ideal for extended or family stays.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 63
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 52
What guests love
- Convenient location near major attractions and the US visa consulate, making it ideal for travelers with visa appointments.
- Staff is frequently praised for being helpful, polite, and accommodating, especially in emergency or stressful situations.
- 24-hour front desk and room service, which is rare in the area and appreciated by guests.
Worth knowing
- Rooms are often described as cramped, unventilated, and lacking natural light, with some having no windows at all.
- Cleanliness issues are widespread, with reports of mold, foul odors, and unclean bed linens.
- Bathroom facilities are a recurring concern, with small, poorly maintained, and sometimes non-functional toilets and showers.
- Food and dining experiences are mixed, with many guests reporting poor quality and unhygienic conditions in the restaurant.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Accessible
- Accessible parking
- Accessible elevator
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Air conditioning
- Refrigerator in some rooms
- Restaurant
- Bar
- Table service
- Room service (24 hour)
- Breakfast (free)
- Vending machines
- Bicycle rental (extra charge)
- Boutique shopping
- Parking (extra charge)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some guests find it acceptable, others report issues like mold, foul odors, and unclean bed linens. Overall, cleanliness is a notable concern for many travelers.
How is the service at Hotel Park Victoria?
The service is generally praised, with 198 positive mentions compared to 64 negative ones. Guests appreciate the helpful and accommodating staff, especially in emergencies or stressful situations, and the 24-hour front desk service is a key highlight.
Is the hotel suitable for families?
The hotel has mixed suitability for families. While some families have had positive experiences, recurring complaints about cramped rooms, poor ventilation, and bathroom conditions suggest it may not be ideal for extended or family stays.
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