ITC Royal Bengal, a Luxury Collection Hotel, Kolkata
G9WX+G3 ITC Royal Bengal, a Luxury Collection Hotel, Kolkata, ITC Royal Bengal, 1, JBS Haldane Ave, Tangra, Kolkata, West Bengal 700105
Gumo's take
ITC Royal Bengal, a Luxury Collection Hotel in Kolkata, is renowned for its grand architecture, spacious and luxurious rooms, and exceptional hospitality. Guests consistently praise the refined dining experiences, particularly at the Darjeeling Lounge and Grand Market Pavilion, as well as the attentive and courteous service from staff. The hotel's proximity to attractions like Science City and the city center makes it ideal for both leisure and business travelers. While the property is praised for its opulence and attention to detail, some guests have noted occasional service inefficiencies and minor issues with room soundproofing.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 88
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service and hospitality, with staff frequently praised for their attentiveness and professionalism.
- Luxurious and spacious rooms with elegant interiors and high-quality amenities.
- Extensive dining options, including a highly-rated breakfast buffet and refined restaurant experiences.
Worth knowing
- Occasional service delays and inefficiencies reported, particularly during check-in and checkout processes.
- Soundproofing issues in some rooms, affecting the overall tranquility of the stay.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Outdoor pool
- Parking (free)
- Self parking (free)
- EV charger
- Private car service
- Local shuttle
- Accessible
- Accessible parking
- English
- Hindi
- Private bathroom
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center
- Elliptical machine
- Weight machines
- Free weights
- Spa
- Hair salon
- Business center
- Meeting rooms
- Air conditioning
- Kitchen
- Coffee maker
- Minibar
Common questions
What are the dining options available at ITC Royal Bengal?
The hotel offers extensive dining options, including the highly-rated Darjeeling Lounge and Grand Market Pavilion. Guests frequently praise the refined restaurant experiences and the breakfast buffet, which is particularly well-regarded.
Is the hotel suitable for families with children?
Yes, the hotel is kid-friendly and has positive feedback related to family stays. Guests have praised the availability of kitchenettes and the overall amenities that cater to families.
What are the main limitations of the hotel that I should be aware of before booking?
Some guests have reported occasional service delays, especially during check-in and checkout, and soundproofing issues in some rooms. However, the overall service and hospitality remain highly praised.
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