ITC Sonar, a Luxury Collection Hotel, Kolkata
G9WX+G3 ITC Sonar, a Luxury Collection Hotel, Kolkata, ITC Royal Bengal, 1, JBS Haldane Ave, Tangra, Kolkata, West Bengal 700105
Gumo's take
ITC Sonar, a Luxury Collection Hotel, Kolkata, is a 5-star retreat known for its serene ambiance, spacious rooms, and exceptional hospitality. It is particularly praised for its dining options, including regional and international cuisine, and for its lush surroundings, including a large lily pond and well-maintained gardens. The hotel is ideal for both leisure and business travelers, with modern amenities like a 24-hour business center, multiple restaurants, and a fitness center. Guests frequently highlight the professionalism and warmth of staff, especially Mahwish and others, who contribute to a personalized and memorable stay.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 89
- Staff & Service
- 87
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional dining experiences with multiple restaurants, including Peshawri and Dum Pukht, offering high-quality regional and international cuisine.
- Spacious, well-maintained rooms with modern amenities and a tranquil atmosphere enhanced by the hotel's lush greenery and water features.
- Highly professional and attentive staff, particularly highlighted by individuals like Mahwish, who provide personalized and warm service.
Worth knowing
- Some guests reported issues with service efficiency, particularly at check-in and check-out, including delays and billing errors.
- A few reviews mentioned inconsistencies in room quality and occasional disruptions due to ongoing construction or events.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Kid-friendly
- Outdoor pool
- Parking (free)
- Self parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Restaurant
- Table service
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Spa
- Hair salon
- English
- Hindi
- Private bathroom
Common questions
What dining options are available at ITC Sonar, and are they highly rated?
The hotel features multiple restaurants, including Peshawri and Dum Pukht, offering regional and international cuisine. Guests frequently praise the dining experience, with positive reviews highlighting the quality and variety of food.
Is there a fitness center at the hotel, and what do guests say about it?
Yes, the hotel has a fitness center, and guests have praised it positively. The fitness amenities are well-regarded, contributing to the overall wellness experience at the hotel.
What do guests say about the service at ITC Sonar?
The service at ITC Sonar is largely praised, with a strong positive sentiment. Guests highlight the professionalism and warmth of the staff, particularly individuals like Mahwish, who provide personalized and attentive service.
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